Eventful cleaning
To maintain – and continue to improve – high levels of service in the venue, event and corporate cleaning industry, Ryans Cleaning decided to pursue the highest possible standard to demonstrate its rigorous approach to the sustainable management of events. Elaine Ryan explains more.
It started with us aspiring to benchmark ourselves and this has resulted in another set of certificates to confirm that we do deliver what we say we will deliver. As a company with its roots in Ireland, with experience across diverse ranges of contract cleaning, we wanted to test ourselves as we grow our services further afield.
The achievement of ISO 20121 – and three other major standards – means much more to us than that.
As part of our work ethic to continually improve our services and to verify that we have improved through a measured scheme, we embarked on the journey thinking our
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processes were in place, however, we needed to confirm this to ourselves and more importantly our customers.
The international standard ISO 20121 is based on the earlier British Standard called ‘BS 8901 Specification for a Sustainability Management System for Events’, which was first developed in 2007.
Due to the high level of interest in BS 8901, it was decided to create an international version of the standard to coincide with the London 2012 Olympics.
It sounds simple. The ISO 20121 specification describes the building blocks of a management
system that will help any event related organisation to continue to be financially successful; become more socially responsible and reduce its environmental footprint.
In fact, we were already achieving much of this as we went about our business. We were organised, socially responsible and we were working hard towards reducing environmental damage.
We realised there was still room to improve our processes, including learning the terminology itself. The team from Certification Europe helped us enormously, guiding us to find our way around the language and where we had any gaps in our systems and planning Part of
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