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“Ensuring extra seasonal staff are adequately trained in not just ‘COVID-secure’ procedures but wider health and safety processes is paramount.”
“While implementing and managing ‘COVID-secure’ measures have been the main priority for the sector in recent months, with thousands of temporary staff expected to be recruited ahead of the Christmas frenzy, now it’s about stepping these up especially as government guidance continues to evolve and change. This must be balanced with other key health and safety risks such as fire safety.”
According to Bureau Veritas, which regularly works with major players in the retail and logistics space, fire safety procedures at pop-up distribution hubs, adequate health and safety training for temporary staff and business continuity in the event of a coronavirus outbreak are the top concerns ahead of the Christmas period.
Chris adds: “Ensuring extra seasonal staff are adequately trained in not just ‘COVID-
...
secure’ procedures but wider health and safety processes is paramount. Added to this, if businesses are setting up temporary distribution points, mapping out and mitigating fire safety risks must be factored in. Finally, with the risk of coronavirus transmission showing no signs of abating, firms should take the time now to review and adjust business continuity well in advance of Christmas so that, should an outbreak occur, they are prepared.”
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homeofdirectcommerce.com | Direct Commerce 19
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