DCA UPDATE
DCA Update W
e have been mega-busy over the past two months supporting members’ requests for information on a range
of issues as well as recommending suppliers for many project requirements. Of course, in ‘normal times’ we would by now have held the DCA’s Annual Summit and the Direct Commerce Awards and have turned to securing speakers and venues for DCA’s Autumn events. Sadly we have to now look at 2021 for recommencement of live conferences and networking days but remain committed to delivering a programme of training, information sharing and business development opportunities.
Behind the scenes we are developing a number of training modules which can be accessed online having secured partial funding from the DM Trust. Work is underway now on a new transactional extension to our website to enable efficient delivery of these courses. Trainers are working on content and we hope to be able to live-test the first few courses in the Autumn. This will enable member company executives to access courses where and when is most convenient, removing the need for travel which, understandably, many will be reluctant to do in the current climate.
DIRECT COMMERCE ASSOCIATION
The DCA Members’ COVID-19 Benchmark Survey
Please consider each item and provide your best comparison of trading during February to April, compared to the same period last year. If you would like to make any brief comments, which may be published, please add them to the optional comment boxes.
Q1 How is your business performing overall (complete for all that apply to your business) Overall Sales Performace
Much better than last year
Online Store/Shop Other Offline OR
Supplier Comment (optional) Q2 Thinking about existing customers
DCA Advisory board member Martin Harvey would like to invite you to complete our ‘COVID-19 trading survey’ which seeks to gain a comprehensive view of the market and how businesses in differing merchandise verticals have fared during the pandemic. The results of the survey will be shared with all who take part.
Much better than last year
Repeat Purchase % Response Average Order Value
Comment (optional) Q3 New Customer Recruitment - Acquisition Cost (CPA)
Much better than last year
Online Offline
Comment (optional)
Q4 Have you furloughed staff? Yes No If yes, please provide approximate %
Q5
Finally, please complete these classification questions: Primary Product/Service Sector Annual Sales (2019) Number of Staff
please return survey by email to
info@directcommerce.biz
Somewhat better
About the same Worse than last year
Much Worse N/A
Somewhat better
About the same Worse than last year
CLICK HERE TO COMPLETE SURVEY:
https://bit.ly/3ca0Cgr
Much Worse N/A
Somewhat better
About the same Worse than last year
Much Worse N/A
We’re delighted to share the news that More2 are now DCA Bronze sponsors. We’re now planning a series of virtual ‘Behind Closed Doors’ style events with them – the first of which will be taking place in September. This will enable MDs and CEOs to come together for open discussion on pressing business issues as the future for their businesses unfolds. Participation will be by invitation starting from mid-August.
homeofdirectcommerce.com | Direct Commerce 31
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