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Publisher & Acting Editor Jane Revell-Higgins


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BUYER SEEKING DISTRESSED D2C BUSINESSES


We are instructed to seek unprofitable/ failing mail order/eCommerce businesses with significant customer databases by client seeking to add brands to current ‘stable’. Mature market propositions are of specific interest. All product areas considered.


Confidential NDA process observed. Contact me in the first instance.


Jane Revell-Higgins Click here: https://bit.ly/3f9yrj7


homeofdirectcommerce.com | Direct Commerce


CONTENTS 4 Publisher’s Note


5 News round-up 7


Case Study


8 Direct Commerce 10


14 Ask Chloë 16


Multichannel


20 Business Insight 22 COVID-19 31 DCA Update 32 Digital 36 Customer Service 40 People 46 DCA Member Spotlight 47 CRM


BUSINESS ACQUISITION OPPORTUNITY


Our client is seeking a buyer for a solvent and modestly profitable pureplay online brand, assets, and IP.


Easily relocatable, no transfer of staff or leases involved, and no stock. The business operates entirely with direct despatch suppliers. Products are quality, high ticket, and fully in-line with consumer trends.


The business has been operated in a very low key (part time) manner by individuals who had no prior experience in online retailing. Other business interests now need to take precedence, hence seeking a buyer.


In our opinion this would best suit an individual or partnership making a first foray into developing their online enterprise, who could bring digital marketing expertise to the business and grow it. Or an established homewares or garden products business seeking to acquire an easy to integrate instant extension to their existing ranges.


Please contact me, sole agent, in confidence for an NDA and detailed information pack.


Jane Revell-Higgins Click here: https://bit.ly/38x7S55


3 Fulfilment Operations


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