TRAINING & EVENTS CHAMBER TRAINING COURSES AND EVENTS
ARE A GREAT WAY TO BOOST YOUR BUSINESS The venue for all courses, unless specified, is the Northamptonshire Chamber offices at Waterside House, 8 Waterside Way, Northampton, NN4 7XD. Courses can also be run in-house at your own company through our Tailor Made Training service.
See
www.northants-chamber.co.uk/training for more details
effective way to develop employees and support business growth. The course will equip leaders, managers and employees with the skills required to coach others effectively.
EFFECTIVE APPRAISAL SKILLS Date: 4 December Time: 09:00 – 17:30 Cost: Members: £229 + VAT Non-Members: £299 + VAT
This workshop explores the appraisal process and gives the opportunity to practice giving feedback and setting realistic, time bound objectives. It also covers the differences between recruitment, counselling, disciplinary and performance management interviews.
SELF CONFIDENCE IN THE WORKPLACE Date: 30 January Time: 09:15 – 12:30 Cost: Members: £140 + VAT Non-Members: £180 + VAT
This half-day workshop will explain the elements that make up your self-confidence and how each of those can be improved effectively, rapidly and permanently. This will lead to improved effectiveness and engagement in the workplace and give greater resilience to deal with issues when things don’t go according to plan, coping with the unexpected!
(SEO), showing them how to ensure that a site is well targeted for Google and other search engines. By the end of the session we’ll give you a firm understanding of how best to structure a site, what technical elements are most important and how to set up a page for success!
MANAGEMENT & PERSONAL DEVELOPMENT MOTIVATIONAL COACHING Date: 20 November Time: 09:00 – 17:00 Cost: Members: £229 + VAT Non Members: £299 + VAT
With time and financial pressures on business, coaching offers an
CONFLICT MANAGEMENT Date: 28 January Time: 09:15 – 12:30 Cost: Members: £140 + VAT Non-Members: £180 + VAT
Conflict management is a way of resolving conflict early by means of skilled communication and negotiation. We need to know how to nip it in the bud and how to diffuse the situation before it gets out of hand.
SUCCESSFUL SUPERVISORY MANAGEMENT Date: 15 & 16 January Time: 09:00 – 17:00 Cost: Members: £458 + VAT Non-Members: £598 + VAT
This two-day course will introduce
you to some tools and techniques that will help you to improve the performance of your team. It covers: understanding the role of the supervisor; identifying strengths and areas for development; motivation; training and developing people; building your own confidence; and dealing with existing supervisory issues.
PROJECT MANAGEMENT Date: 3 February Time: 09:00 – 17:00 Cost: Members: £229 + VAT Non-Members: £299 + VAT
Provides a valuable introduction to effective project management from developing the original project idea to writing the final project report and will include a range of practical tools and guidance to the “jargon”. This will give staff the skills to
strategise a project, plan all aspects of the delivery in a controlled sequence using proven tools and techniques. This is aimed at new and aspiring project managers and any personnel tasked with managing projects within their role. This will be beneficial no matter how big or small the projects!
MANAGING YOUR WORKLOAD Date: 20 January Time: 09:00 – 17:00 Cost: Members: £229 + VAT Non-Members: £299 + VAT
Take a day to reassess the purpose of your role and learn how to achieve key tasks and manage the less productive ones more effectively.
INTERNATIONAL TRADE
ALL BCC ACCREDITED COURSES RULES OF ORIGIN: PREFERENTIAL AND NON PREFERENTIAL Date: 5 December Time: 09:30 – 17:00 Cost: Members: £299 + VAT Non-Members: £369 + VAT
To explain the subject of origin which is essential to understand as the country in which a product is made can affect the import duty that is applicable. Also the non- preferential rules for determining
the country of origin of goods in accordance with the provisions of primary rules and residual rules. We will identify the preferential origin rules for your own specific products, in order to determine if they meet preference according to the relevant EU free trade agreement.
EXPORT PROCEDURES AND DOCUMENTS Date: 23 January Time: 09:30 – 17:00 Cost: Members: £299 + VAT Non-Members: £369 + VAT
This course takes a deeper look at the necessary documents you will have to master if your business is to make a success of exporting. We will ensure you feel confident about your quotations and understand the Export Procedures. We will help you identify which documents to raise, which modes of transport to use and where to go for advice and assistance.
ILM MANAGEMENT DEVELOPMENT PROGRAMME Cost: Members: £1999 + VAT Non-Members: £2499 + VAT
The course is aimed at managers and team leaders who want to improve their leadership and management skills and receive certification from the Institute of Leadership and Management for doing so. The comprehensive programme,
delivered over a nine-month period, is essential for anyone who needs to increase their management skills, improve their leadership skills and boost their confidence in managing and developing others. For more information, or to book
a place on this course, call us on 01604 490470 or email
training@northants-chamber.co.uk Chamber members can book online.
INFORMATION TECHNOLOGY The Chamber offers a range of IT courses available upon request. Call us on 01604 490490 to book.
DECEMBER 2019/JANUARY 2020 inbusiness 33
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