MEMBER ZONE
ARTEMIS PAVES THE WAY FOR A REASONABLE CLAIMS PROCESS
When an incident occurs on the highway, it is Highways England – or their network of contractors – who repair the damage and then claim from the relevant insurance company. Each contract awarded by Highways England has been different,
making the individual contractor responsible for reclaiming from the insurance companies when incidents occur. Since 2010, Artemis has been adjusting these claims, working alongside a team of experienced civil and structural engineers. The team at Artemis has found that significant savings could be made, sometimes in excess of 50%. According to director Julia Hewett the inflated costs have been quite shocking. She said: “We have recently dealt with a case on behalf of a UK haulage company, following one of their HGVs catching fire on a section of the M6. Due to our engineer’s findings, we were able to agree settlement at £11,047.60, resulting in a saving of £13,318.52 for our client.”
Over the past year, Highways
Incidents on the highway can lead to large sums in repairs
‘THE TEAM
AT ARTEMIS HAS FOUND THAT SIGNIFICANT
England has been lobbied to take control of this practice and have now issued new contracts called ‘Asset Delivery’. Furthermore, they have published their schedule of rates which, on the face of it, should make claims more reasonable. However, what if insurance companies still don’t agree with the costs that have been charged? Julia added: “There is still a lot to do to make the costs presented by
SAVINGS COULD BE MADE’
Highways England reasonable. If there are further disputes in regards to costs, claims will litigate, and overall claim spend will increase.”
To learn more about the services that Artemis provides, visit
artemisrepair.co.uk
OCTOBER/NOVEMBER 2019 inbusiness 41
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