TRAINING & EVENTS CHAMBER TRAINING COURSES AND EVENTS


ARE A GREAT WAY TO BOOST YOUR BUSINESS The venue for all courses, unless specified, is the Northamptonshire Chamber offices at Waterside House, 8 Waterside Way, Northampton, NN4 7XD. Courses can also be run in-house at your own company through our Tailor Made Training service.


See www.northants-chamber.co.uk/training for more details


confidence in managing and developing others. For more information, or to book


a place on this course, call us on 01604 490470 or email training@northants-chamber.co.uk Chamber members can book online.


MANAGING YOUR WORKLOAD Date: 2 October Time: 09:15 – 17:00 Cost: Members: £229 + VAT Non-members: £299 + VAT


Take a day to reassess the purpose of your role and learn how to achieve key tasks and manage the less productive ones more effectively.


TRAIN THE TRAINER Date: 5 & 6 November Time: 09:00 – 17:00 Cost: Members: £458 + VAT Non-members: £598 + VAT


The two-day course has been designed to train staff who have recently been employed in a position of a trainer, or who are expected to train other staff within a business – whether this be in a skills area or company procedures. Those that complete the course should leave with the ability and confidence to deliver first class training.


SUCCESSFUL SUPERVISORY MANAGEMENT Date: 8 & 9 October Time: 09:15 – 17:00 Cost: Members: £458 + VAT Non-members: £598 + VAT


This two-day course will introduce you to some tools and techniques that will help you to improve the performance of your team. It covers: understanding the role of the supervisor; identifying strengths and areas for development; motivation; training and developing people; building your own confidence; and dealing with existing supervisory issues.


HOW TO HOLD DIFFICULT CONVERSATIONS Date: 19 November Time: 09:30 – 17:00 Cost: Members: £229 + VAT Non-members: £299 + VAT


Sometimes we put off having difficult conversations; we either ignore them or push them under the carpet. This course helps individuals to confront those difficult conversations that need to be had whether to improve performance, attendance or any important issues. It is imperative that staff and management are skilled in having the conversations that we don't want to have. These conversations tend to be pivotal to the success of the individual, team and overall organisation.


MOTIVATIONAL COACHING Date: 20 November Time: 09:15 – 17:00 Cost: Members: £229 + VAT Non-members: £299 + VAT


With time and financial pressures on business, coaching offers an effective way to develop employees and support business growth. The course will equip leaders, managers and employees with the skills required to coach others effectively.


INTERNATIONAL TRADE


ALL BCC ACCREDITED COURSES FINANCE OPTIONS: FOCUSING ON LETTERS OF CREDIT Date: 26 September Time: 09:30 – 17:00 Cost: Members: £299 + VAT Non-members: £369 + VAT


Whether you are a small company or large global trader, getting paid is vital. Those that attend will learn how to tighten up their security of payment and understand the roles of the banks. Delegates will learn about the intricacies of credit and collection transactions and why, when and how to use documentary Letters of Credit (LC). This masterclass will guide you through the complexities of LC rules and regulations, so delegates can be proactive with advance terms and conditions and encourage LC clauses that work for them. The role of documentary collection, sight and terms drafts and discounting will also be explained.


IMPORT: COMPLIANCE AND SAVINGS Date: 24 October Time: 09:30 – 17:00 Cost: Members: £299 + VAT Non-Members: £369 + VAT


This comprehensive course provides a clear explanation of import practices and terminology as they relate to the UK company in the role of buyer. In addition you will be made aware of the Customs changes due on the horizon and the implementation of Authorised Economic Operator.


CUSTOMS SPECIAL PROCEDURES: FOCUSING ON INWARD PROCESSING (IP) & OUTWARD PROCESSING (OP) Date: 7 November Time: 09:30 – 17:00


Cost: Members: £299 + VAT Non-Members: £369 + VAT


The purpose of this course is to look at the roles of processing to identify if trade could be more competitive. Processing can be anything from repacking or sorting of goods, to the most complicated manufacturing. We shall also discuss other Customs Special Procedures. The Union Customs Code impacts on these Special Procedures, come and learn about how the changes may affect you and your business.


INFORMATION TECHNOLOGY The Chamber offers a range of IT courses available upon request. Call us on 01604 490490 to book.


Sales Growth Consulting Ltd helps small and medium-sized businesses overcome challenges that constrain growth.


Drawing on 20 years' experience of helping companies succeed, Sales Growth Consulting offers fresh eyes on your operations. We provide services such as market research, change implementation and sales team coaching to effectively help your company achieve its goals.


For a free, no-obligation consultation, get in touch to find out how Sales Growth Consulting Ltd can Unlock Your Potential.


Victor Chauhan, Managing Director T: 07764 199352 E: victor@sgc-ltd.com W:www.sgc-ltd.com


OCTOBER/NOVEMBER 2019 inbusiness 37


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48