IN THE SPOTLIGHT: EDUCATION & TRAINING MAKE THE MOST OF APPRENTICES


Apprenticeships offer businesses the chance to develop fresh talent or retain existing staff by enabling them to harness new skills, behaviours and knowledge. Apprenticeship


standards are available across almost every business sector and employers which do not take them up are missing out on huge potential benefits, according to NITAL which has a long history of training apprentices. NITAL head of business


‘BUSINESSES


talent throughout Northamptonshire. We support the delivery of apprenticeships across a range of disciplines, including engineering, manufacturing, business administration, customer service, leadership and management. “We also


THAT PARTAKE IN APPRENTICESHIPS REPORT


INCREASED STAFF RETENTION’


uniquely specialise in the recruitment of apprentices, by supporting businesses with


the management of the whole process,


from concept, vacancy advertisement, candidate


screening, a robust initial


development Simon Webster said: “Businesses that partake in apprenticeships report increased staff retention, a competitive edge, improved productivity and succession planning. “Apprentices have the opportunity to gain day-to-day experience, interaction and business specific qualifications. “This year we are celebrating 50 years in training and developing


DIANE WANTS TO HAVE DIALOGUE


Diane Brown, founder of start-up Dialogue International, has a ‘thing’ about high quality salesmanship and brilliant customer service. Business transformation and


training company Dialogue is about giving the best to customers and getting the best from sales teams. Diane said: “We all know how


hard it is to be loved as a sales professional. The job is a necessity, but the very term ‘salesman’ has always caused outsiders to suck their teeth and step away. “Selling has a terrible reputation


but, when done well, is not just good for business; the skill brings benefit also to buyers, making sure that products are really worth the resources spent in obtaining them. A good contract sees both buyer and seller delighted with the results. The old trick of getting ‘one over’ on the other party is a mug’s


assessment process, short listing, interview support, scheduling and the apprentice starting in company. “From April 2019 employers with


49 employees or less will see a reduction in their required 10% contribution to five per cent for any apprentice aged 19 and above making the recruitment and development of those in this age range even more affordable.”


Visit: www.nital.co.uk


Diane Brown


Sam Pitfield, 2019 NITAL Training Centre Shield winner (right), receives the award for full-time learner of the year from 2018 winner Jack Stevenson


HEALTHY RANGE OF TRAINING COURSES


Green Cross Training Ltd is one of the country’s largest independent training providers, with expertise in managing complex training requirements. Its fields of discipline include mental health


first aid, first aid and health and safety training. The firm launched in 1992 and its


game, oft repeated, which never yet built strong businesses. “The same is true of customer


service. No-one sets out to provide poor service, yet many fall far short of their intentions, often without recognising failure.” Dialogue was founded to help


SMEs sell effectively and deliver quality to customers. Diane recognises that both things must be tightly linked to business vision. She produces packages, tailored to needs, to educate, train and mentor staff in the necessary skills and understanding. Diane added: “Based on a


detailed review of current performance and strategic intent, we deliver outstanding training, both in theory and in the field.”


Visit: www.dialogueinternational.org


clients consist of some of the UK’s largest companies, including Asda, Tesco, Sainsburys, BT, Edinburgh Council, Borders Council, Lancashire County Council, Coca Cola, Student IQ services and the Royal College of Nursing. It is also proud to be named the


‘WE WILL ALSO BE HOSTING


WORKSHOPS FOR


LOCAL BUSINESSES AND THE WIDER COMMUNITY’


highest rated training provider in the UK on the independent CourseCheck register for the second consecutive year. Managing director Ayrtam Ryall said: “There are


exciting times ahead this year for our Milton Keynes-based office with the move to our new bespoke training facility, The Benedetti Training Suite at MK Business Centre Linford Wood. “From this location we aim to run a host of open courses for the


public, including our Ofqual regulated first aid courses, featuring our new combined first aid at work and paediatric first aid course, MHFA England first aider course, fire marshal training, HACCP and IOSH managing safely to name a few. “We will also be hosting workshops for local businesses and the


wider community and taking our affordable training into the business community including our ‘whole school training solution’. “We are proud to announce that we have also partnered with leading


providers to offer a range of courses in construction and licensing.” Visit: www.greencrosstraining.co.uk


JUNE/JULY 2019 inbusiness 21


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