TRAINING & EVENTS


TRAINING & EVENTS


THE BUSINESS TOOLKIT QA LEVEL 3 EMERGENCY FIRST AID (QCF) Date: 16 October Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This course covers the most basic aspects of first aid and emergencies and the legal responsibilities involved in the care of patients.


LEVEL 2 HABC HEALTH AND SAFETY IN THE WORKPLACE Date: 21 November Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


Gain essential knowledge of health and safety for employees working in any type of business sector.


INTRODUCTION TO HR MANAGEMENT Date: 27 November Time: 09:15 – 17:00 Cost: Members: £219+VAT Non-members: £284+VAT


This full-day course provides guidance and practical insight on the essential areas of HR in accordance with legislation and best practice.


GETTING THE MESSAGE RIGHT MINUTES MADE EASY Date: 9 October Time: 09:30 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This full-day course will help those that attend to understand what is needed to produce clear and precise minutes.


DEVELOPING ASSERTIVENESS SKILLS Date: 22 November Time: 09:30 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


Delegates will realise the benefits of assertive behaviour through saying no effectively, giving and receiving criticism and recognising and dealing with fear.


WRITTEN COMMUNICATION AT ITS BEST! Date: 23 November Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This workshop provides an excellent opportunity to review your current approach and learn a range of new skills and techniques.


HELPING DIFFICULT CUSTOMERS Date: 29 November Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


By analysing behaviour and focusing on how to manage it, this workshop will help anyone who deals with difficult calls from customers.


SALES & MARKETING SALES FOR NON-SALES PROFESSIONALS Date: 10 October Time: 09:00 – 12:30 Cost: Members: £135 + VAT Non-Members: £170 + VAT


This course serves as an introduction to the basic principles of selling for those with little or no background in sales and selling.


LINKEDIN FOR BUSINESS Date: 11 October Time: 09:15 – 12:30 Cost: Members: £135 + VAT Non-Members: £170 + VAT


This workshop is designed for anyone looking to use LinkedIn more effectively and to ensure that you are best placed to use the power and opportunities of LinkedIn for you and your business. The workshop is designed to show you how to grow your business by building deeper relationships with your current clients, get more referrals and connect with new potential clients.


SEARCH ENGINE OPTIMISATION Date: 31 October Time: 09:10 – 13:00 Cost: Members: £135 + VAT Non Members: £170 + VAT


This course gives delegates a firm understanding of technical and on page Search Engine Optimization


38 inbusiness OCTOBER/NOVEMBER 2018


Northamptonshire Chamber offers a comprehensive and varied range of BUSINESS-RELATED TRAINING and bespoke training courses to develop the skills and knowledge of your business and its employees


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(SEO), showing them how to ensure that a site is well targeted for Google and other search engines.


ESSENTIAL SELLING SKILLS Date: 7 November Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


Attend this course to learn the structure of sales, self-assess your own ability, learn new skills and make more sales.


GOOGLE ANALYTICS BASICS Date: 8 November Time: 09:00 – 12:30 Cost: Members: £135 + VAT Non Members: £170 + VAT


Our hands-on training course will help you get the most from Google Analytics. Throughout the course you will be logged into your own company's Google Analytics to facilitate your learning in a real environment. The course only runs with a maximum of 12 people so that our trainer can spend some time advising you on your own personal requirements, allowing you to put them into practice on the day.


SELLING EFFECTIVELY ON THE TELEPHONE Date: 28 November Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


Attend this course to learn the structure of sales, self-assess your own ability, learn new skills and make more sales.


MANAGEMENT & PERSONAL DEVELOPMENT SUCCESSFUL SUPERVISORY MANAGEMENT Date: 2 & 3 October Time: 09:15 – 17:00 Cost: Members: £438 + VAT Non Members: £568 + VAT


This two-day course will introduce you to some tools and techniques that will help you to improve the performance of your team.


MANAGING YOUR WORKLOAD Date: 4 October Time: 09:15 – 17:00


Cost: Members: £219 + VAT Non Members: £284 + VAT


Take a day to reassess the purpose of your role and learn how to achieve key tasks and manage the less productive ones more effectively.


ILM MANAGEMENT DEVELOPMENT PROGRAMME Date: 15 October Time: 09:30 – 12:30 Cost: Members: £1795 + VAT (for all 9 workshops) Non Members: £2295 + VAT (for all 9 workshops)


This comprehensive programme, delivered over a nine-month period, is essential for anyone who needs to increase their management skills, improve their leadership skills and boost their confidence in managing and developing others.


PROJECT MANAGEMENT Date: 18 October Time: 09:00 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


Provides a valuable introduction to effective project management from developing the original project idea to writing the final project report and will include a range of practical tools and guidance to the “jargon”.


MOTIVATIONAL COACHING Date: 1 November Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This course will equip leaders, managers and employees with the skills required to coach others.


TRAIN THE TRAINER Date: 13 & 14 November Time: 09:00 – 17:00 Cost: Members: £438 + VAT Non Members: £568 + VAT


This two-day course has been designed to train staff who have recently been employed in a position of a trainer, or who are expected to train other staff within a business.


HOW TO HOLD DIFFICULT CONVERSATIONS Date: 15 November Time: 09:30 – 17:00 Cost: Members: £219 + VAT


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