AWARDS
HOSPITAL PHARMACY TEAM OF YEAR
supported by
Combined Assessment Unit Pharmacy Team, University Hospital Crosshouse and University Hospital Ayr celebrate with Stuart Lucas, Managing Director, PSUK (A Phoenix Company)
COMBINED ASSESSMENT PHARMACY TEAM, UNIVERSITY HOSPITAL, CROSSHOUSE AND UNIVERSITY HOSPITAL, AYR
The Combined Assessment Unit (CAU) at the University Hospital Crosshouse (UHC) opened in April 2016 and CAU at UHA followed in 2017. Both employ the Hospital Electronic Prescribing and Medicines Administration (HEPMA) System. It was acknowledged that focusing on the ‘front door’ would yield the most efficient way of providing pharmaceutical care to the majority of patients admitted to hospital and this resulted in a new team being created to serve the CAU cohort with a focus on improved patient care and improved flow.
One of the team’s main interests was medicine reconciliation. The time taken for the medicine reconciliation process has now been shortened by the collaborative working of pharmacists and technicians, where the technicians firstly carry out patients’ drug histories, allowing the pharmacist to concentrate on individual pharmaceutical care issues on the ward round.
The introduction of the eWhiteboard allows the team to prioritise workload off the ward round effectively by identifying
patients with bed allocations and those approaching 24 hours since admission. The introduction of these new ways of working has increased medicines reconciliation numbers from an average on one site of 509 patients per month to 722 per month. This is one of the key performance indicators identified by the National Acute Pharmacists Group to facilitate benchmarking of the clinical service performance.
‘Our model of collaborative working can be replicated by teams across Scotland. It’s a great example of how integrated working benefits all
those involved.’
COMBINED ASSESSMENT UNIT PHARMACY TEAM, UNIVERSITY HOSPITAL CROSSHOUSE AND UNIVERSITY HOSPITAL AYR
‘It’s great for us as a company to see the medicines that we deliver to these teams being delivered to patients in an innovative and collaborative way, so well done to all concerned.’ STUART LUCAS, MANAGING DIRECTOR, PSUK (A PHOENIX COMPANY)
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