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Hot Tub & Swim Spa Scene RETAILER FOCUS


Welsh Wizards ABOVE: Welsh Hot Tubs are currently working on four swim-spa projects, some with Covana automated covers.


In a secluded pocket of rural Wales is the Welsh Hot Tubs showroom, home to the long-established company with almost 20 years’ experience in its field.


Formed in 1999, the business was initially opened by Managing Director, Steve Baxter as a timber decking business. However, after installing a log-fired cedar barrel hot tub for a customer in 2001, Steve spotted a gap in the market and set up the sister company, Welsh Hot Tubs.


Over the past two decades Welsh Hot tubs have gradually phased out their decking side of the business to focus on growing their wet leisure side in to the success it is today, providing its customers with access to over 100 spas – one of the largest selections in Wales.


SPA SETTINGS


“We specialise in providing the best quality products and service to our customers,” explains Steve, “We are based in a very rural part of Wales which can be surprising to many of our customers - once they have managed to find us - but it is a beautiful place to show our hot tubs.


“We are ideally situated to provide excellent service to our customers in Wales. Also, most of our staff are bilingual and are happy to speak Welsh or English with our customers,” adds Steve. “We pride ourselves in offering all of our customers friendly, helpful and informative advice on all issues. You will find that we don’t push to sell the most profitable large spa but aim to select a


ABOVE: The family run business stock a range of tubs and spas, with 22 hot tubs and three swim spas at their showroom.


12 Hot Tub & Swim Spa Scene RETAILER FOCUS


ABOVE: Stock includes ranges from LA Spas, Marquis Spas, Vita Spas and their latest addition, the American Whirlpool.


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