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© Travel Weekly Group Ltd 2016 4830 4864 Group events manager Jenny Harman 4850 4849
The failure of Lowcost shows it is impossible to know how a company based overseas is trading and whether the licence given to it to trade is worth the paper it is printed on. Lowcost advertised that it was “fully licensed” by the government in Palma. If that had the same value as an Atol, perhaps we wouldn’t be where we are today. Indeed, the new 2015 Package Travel Directive positively encourages companies to cross-border trade and use a single licence to do so. The theory is great; in practice, we now discover the licence held by Lowcost was intended to protect Spanish customers only.
ALAN BOWEN GROUP PART OF JACOBS MEDIA GROUP
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editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from
Travelweekly.co.uk.
28 July 2016
travelweekly.co.uk 29
Surely Brexit means Brexit and the UK should concentrate on enforcing its own protections? That would mean not recognising the consumer
Is it not time for government to legislate that every traveller should have compulsory financial protection insurance?
TWEETS THIS WEEK
Lowcost’s failure raises questions about consumer protection
I see Lowcost’s auditor resigned in March. If that didn’t start alarm bells ringing, nothing would have!
MAZ
protection regimes of other EU states and insisting on any company selling to UK citizens being regulated by UK rules.
PAUL SAWBRIDGE
You could then shut down the expensive Atol scheme and have a list of government- licensed insurance companies to issue policies, with a cost per head that would be no more than £2.50. This would grow the market by enabling starts-ups to break into the sector. PAUL DENDLE
Brian Telfer @Brian_TCtravel I’m really saddened to hear of so many people affected by the collapse of Lowcostholidays
Deben Travel @DebenTravel Huge thanks to Chris @BelleairAgents, always nice to do a big booking, particularly when we are not open!
Steve Martin @stevemartin375 Massive congrats to @janeatkins65 on becoming new chairman of Tipto. So well-deserved.
QUOTE OF THE
WEEK
“Anybody that knows me knows I didn’t do this for personal gain. I wanted to build a really great
company and devoted 12 years to this”
PAUL EVANS, Lowcost Travel Group › Face to Face, page 8
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Deputy news editor Hollie-Rae Merrick 4874 Chief reporter Juliet Dennis
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TALK BACK WHAT YOU’RE SAYING THIS WEEK
LETTER OF THE
WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
Achievement Award is ‘absolute dream’
I just wanted to thank the judges so much for choosing me to be Leisure Agent of the Year at the Travel Weekly Agent Achievement Awards. It is really hard to put into words what it means to me. The awards night was an absolute dream; I am still pinching myself now to make sure it was real. I am honoured, humbled, delighted, proud and excited, to name a few of the emotions that I’ve been feeling. When I heard Peter Dickson say the words “and the winner is, from The Travel Village...” I was overwhelmed. It is a moment I will never forget. A couple of the judges came up to me afterwards to congratulate me, which meant a lot to me. Other highlights of the night had to be Boogie Storm, Tony Hadley and, of course, the lovely presenter, Stephen Mulhern. GILLWILLIAMS (pictured) Travel Weekly Leisure Agent of the Year 2016 The Travel Village
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