This page contains a Flash digital edition of a book.
interviewinterview


into the franchise clubs too. It’s been amazingly popular – we started off with a small group fi tness room and pretty soon 80 people were trying to get into that class. The challenge was just getting the scheduling right.”


low-cost success Although Crunch had filed for bankruptcy prior to its acquisition by NeV, since coming under new ownership it has been very successful. So why isn’t the franchise offering more in-line with the owned model – particularly given that some believe the budget model to be unsustainable? “First of all, I think low-cost is


completely sustainable. A lot of people seem to be caught up in the notion that the health and fi tness industry runs in one way, but it clearly doesn’t. Look at all the fringe companies popping up – the yoga studios, the CrossFit clubs… There are a hundred ways to do fi tness. “And trying to launch a franchise in


this particular economy, really it had to be low-cost. In any case, the low-price model can be extremely lucrative. Different operators have approached it differently and had varying degrees of success because it is a tricky model, but it’s actually a very intelligent way to approach the business. You have to


have a certain amount of discipline, and of course there are limitations – you wouldn’t put a low-price club in a location where you’re paying US$50 a square foot for the space, for example, although given the economy now you can in any case get great real estate deals. However, I would say that the margins in these clubs are the same or better than any other. You just have to be smart about it.”


expansion plans At the time of writing, Crunch Franchise had 12 operational sites – 10 in the US and two in Australia – with deals agreed for a further 100 units in those markets.


“If someone were to buy a 50-club territory, they would be required to open five stores a year over 10 years. So a portion of those 100 units will open this year, a portion the year after and so forth,” explains Midgley. So how does that map out against


expectations? “I don’t know of any other fi tness franchise in our space that’s ever sold that many units in their fi rst year. Companies with smaller footprint clubs – Anytime and Snap, for example – may have sold much more, I don’t know. But each of our 1,580-1,670sq m (17,000-18,000sq ft) clubs requires an investment of over US$1m. Just to get


“TRYING TO LAUNCH A FRANCHISE IN THIS PARTICULAR ECONOMY, REALLY IT HAD TO BE LOW-COST”


32 Read Health Club Management online at healthclubmanagement.co.uk/digital


Measuring between 17,000 and 18,000sq ft, each of Crunch Franchise’s new clubs requires an investment of US$1m


fi nance for that in the US nowadays, you have to be fi nancially solid. So I think for our space we’ve done exceptionally well. I’d always like to see us do better, of course, but we’ll get there. “In the long run we’ll look at further


international expansion, but you have to go into new markets at the right time, and most importantly with the right operator. It’s not about selling as fast as you can. At a young stage for a franchise, if you get the wrong operators and they do a terrible job, you’re going to hurt yourself a lot more than the benefi t you got from selling the additional units. “So yes, we’re certainly working


on other international markets – I’m not going to talk about which ones at this point – but at the moment we’re really concentrating on growth in the US. We’re getting a lot more interest in the model now, and as the business matures that interest is getting more sophisticated. For example, someone who owns one of the largest Dunkin Donut territories in the country has now come over and bought into our brand. That’s exactly what we’re looking for – people seeing us as a strong investment opportunity, even in this young stage of our development. “Part of that is of course down to the brand, but I also have to credit our


february 2012 © cybertrek 2012


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88