16 News Gulf Air passengers set to smile
Premium class passengers onboard Bahrain’s national carrier Gulf Air can now enjoy a new portable in-flight entertainment programme supplied by digEcor. “We have embarked on a complete overhaul of our onboard products and services offering to our customers,” said Gulf Air Chief Executive Officer Mr. Samer Majali.
“The portable entertainment solution from digEcor is just the beginning of a major revamp of our total onboard entertainment and business support solution that we will start introducing across our fleet from early next year. Meanwhile, our Falcon Gold premium customers will have literally thousands of options in their fingertips that will keep them occupied and entertained throughout their journey.”
The portable entertainment system, digEplayer, is a handheld entertainment solution offering a crisp and clear touchscreen, full media offering, and robust design. Gulf Air’s passengers will enjoy a selection of over 1500 Hollywood, Arabic, Hindi and Filipino movies, music, music videos and games, television programming including a wide selection of Islamic titles, and children’s programmes. digEcor President Brad Heckel added: “We
appreciate the relationship and trust that Gulf Air has extended to our team. Our content services, demonstrated by the variety of content in multiple languages that we are providing to Gulf Air, and flexible commercial options helped solidify digEcor as the vendor of choice.” digEcor will also provide maintenance and repair services.
TIMCO introduces Cabin LifeCare™
TIMCO Aerosystems is rolling out a new Cabin LifeCare™ programme aimed at providing airline customers with consistent levels of cabin reliability and aesthetics while containing cost. The programme is in response to airlines’ escalating focus on the quality of the cabin environment in an increasingly competitive market for passengers. Most have developed individual sets of standards to create the attractiveness and comfort they hope will drive loyalty. The increased attention to seat condition, carpet cleanliness and worn part replacement has unfortunately increased cost and complexity. TIMCO plans to ease the burden airlines face working with multiple part manufacturers and service providers at different airport locations. Cabin LifeCare™
will reinvent the traditional approach
to procuring, stocking and installing cabin spare parts through a jointly developed, fixed cost approach. Rick Salanitri, President of TIMCO Aerosystems, explains: “The key to Cabin LifeCare™
is the spare part development and delivery pipeline. By focusing on spares availability and cost,
then coupling the pipeline to our TIMCO LineCare™
network, we
can offer a solution that adds significant value to the airline customer.“ He added: “Once we agree on the scope of ‘managed cabin parts’ aesthetic standards, optimal service locations and payment schedule, the burden of delivery is lifted from the customer and is managed for the duration by TIMCO.” At designated airports within TIMCO’s LineCare™
network and
at prospective partners’ locations, TIMCO will stock parts and train staff to address a wide variety of cabin refresh and repair activities. These can include spare and PMA parts replacement and seat, carpet and sidewall deep cleaning. Cabin LifeCare™ visits might even be optimised to cover customers’ other scheduled maintenance by TIMCO LineCare™
mechanics.
TIMCO is among the world’s largest providers of airframe MRO, interior components and intergration engineering services. It develops, manufactures, installs and maintains a complete line of FeatherWeight™
seats, galleys and lavatories and cabin replacement parts.
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