108
Franchises from £20,000 to £50,000
Xperience
Investment level:
u
s
£20,000 plus running costs
Website:
i
s
e
f
o
c
www.lettings.uk.net
Email:
franchise@lettings.uk.net
Phone:
f
r
a
n
c
h
0845 337 0220
classification:
Residential lettings & property
Franchisee Paul Harding
Flying start
experience of the market,” says Michael.
“Our franchisees come from a range of
backgrounds and what is more important
Xperience’s latest lettings franchisee hits the
is the personal qualities they bring.”
In terms of training, Michael
ground running
explains:“The package of training and
support takes someone from a complete
X
PERIENCE IS the UK’s largest Xperience Managing Director Michael
“The training
novice through to being able to manage
estate agency franchisor, with Stoop says: “Our particular strengths are
takes
their own lettings business confi dently in
more than 85 agency branches our back offi ce systems, which take much the space of a few weeks.”
across England and Wales. One of the of the administration headaches off of
someone
Xperience has its own dedicated
brands under the Xperience umbrella is our franchisee’s shoulders, as well as the
from a
training facilities offering regular and
Parkers. Paul Harding launched his Parkers profi le and reputation of the brands our
complete
varied courses on a range of topics free
lettings franchise in Cirencester at the start franchisees trade under. to all franchisees and staff. It also has
of September last year and, only two weeks “One big advantage of the system
novice
highly experienced support staff across
after opening, had already made a trading is that franchisees don’t have to worry
through to
the company who are always available
profi t that month. about handling client money and, landlords
being able to
for advice and to help develop the
“Thanks to the pre-launch work and tenants can rest assured that this is business further.
that Xperience did with me and all the handled by us in properly bonded and
manage their
Regular brand meetings are held for
training before that, the start has been secure accounts. There has recently been
own lettings
franchisees to raise any problems they
better than I could have hoped for,” some bad press where other lettings
business
may be encountering and to learn best
says Paul. agents have misappropriated client monies, practice across the group. A dedicated
“The branding is very strong and I which would clearly be a major brand
confi dently.”
free helpline is available to specialised
have been able to attract landlords to my reputation issue for any company. Thanks industry lawyers for any matters that
business both from other competing agents to us being wholly owned by Legal & require legal advice.
and those that were advertising privately General, franchisees and clients can be Xperience would love to talk to
thanks to the levels of service I can offer. sure our client accounts are secure.” anyone who is interested in the lettings
“Xperience’s central system frees up Michael continues: “The brand name franchise model and are available to meet
my diary to concentrate on attracting traded under is clearly important to at one of Xperience’s head offi ces in
more new business, which has been a any prospective franchisee. It is instantly Reading or Leeds.
tremendous help and means I can get recognisable to their local areas having been Xperience has opportunities for new
on with what is important to me – in existence for up to 150 years. Although franchisees to link onto one of its four
attracting more business and generating the brand names differ, all our franchised strong regional brands. While its coverage
even more turnover. Xperience does branches are run under the same system is already extensive, there are some key
not charge any management fees in the and managed in the same way with all our areas that are ripe for further expansion
fi rst year in order to help increase cash services available to each franchisee. and could be the ideal location for
fl ow in the early stages, which is another “Our lettings-only franchise model is entrepreneurial individuals to operate a
great benefi t to my business.” specifi cally tailored for those who have no highly successful franchise. ■
April 2010
www.businessfranchise.com
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