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Page 3


The ElectraLite


Important Information for Members Dependent on Life Support


Name:_________________________________________ Address:________________________________________ Account No.________________ Phone No.____________ Type of Support Equipment: ________________________ Time of Use:______________ or Hours Per Day________ Time Used During Day:_______________to ___________ Other Use: _____________________________________ Can Equipment Be Manually Operated? Yes_____ No_____


Do you have a Back-up Electric Generator?


Yes_____ No_____ CANADIAN VALLEY ELECTRIC COOPERATIVE


March 2016


Canadian Valley Electric continu- ally updates its listing of members who are dependent on dialysis ma- chines, respirators, or other life sup- port equipment that operates electri- cally in their homes.


If you, or someone living in your home, uses such life saving devices, please complete the following infor- mation and return it to CVEC at P.O. Box 751, Seminole, OK 74818.


Oops!


In the Go Go Geo article on page 3 of the February issue of Electralite, I accidently transposed two numbers in the phone number at the end of the article.


The correct number is 1-844- 464-6436.


I apologize if this caused any inconvenience or confusion. Sincerely,


Kay Rabbitt-Brower Electralite Editor


Rules for Reconnecting CVEC Nonpayment Accounts


Canadian Valley Electric Cooperative, Inc. will reconnect nonpayment accounts between the hours of 8 a.m. to 7 p.m. Monday through Friday. Any payment and request to be reconnected received after 7 p.m. will be scheduled for the following business day. The business hours reconnect charge of $35 applies to calls received from 8 a.m. to 4:30 p.m. The after hours recon- nect charge of $75 applies to calls received after 4:30 p.m. to 7 p.m. Questions regard- ing this procedure may be directed to the CVEC Customer Service Department. Oklahoma Corporation Commission Rules for Electric Utilities OAC 165:35-21-31


Reconnection of Service (a) A utility shall reconnect service upon the consumer's request as soon as the reason for disconnection of service has been eliminated. The utility shall give precedence to reconnection of service when disconnection was the fault of the utility; the utility shall reconnect service in


the normal course of its reconnection work- load, as soon as possible but no later than twenty-four (24) hours after the consumer eliminates the reason for disconnection and requests reconnection, when disconnection of service was the fault of the consumer. If the reason for disconnection is unau- thorized use of electricity accomplished through bypassing the utility's measuring equipment or tampering with the wires, pipes, meters, or other utility equipment, the utility may, prior to reconnecting service, require a reasonable payment for estimated service rendered or may refuse to reconnect service until ordered by the Commission. A utility may require payment of a reconnection charge when disconnection of service was the fault of the consumer, if such a charge is provided in the utility's tariffs. (b) When the disconnection of service was for nonpayment of service and discon- nection took place on a Friday morning, service shall be restored as soon as pos-


sible, but no later than twenty-four (24) hours from when the consumer eliminates the reason for disconnection and requests reconnection, subject to an intervening Act of God. (c) When a disconnection for nonpay- ment of service has occurred immediately preceding periods of severe weather as de- scribed in OAC 165:35-21-10(c), the utility shall reconnect service as soon as possible but no later than twenty-four (24) hours, subject to an intervening Act of God, upon receipt of one of the following: (A) Payment of the past due bill for which service was disconnected. (B) A life-threatening certificate from the 904376000 consumer pursuant to OAC 165:35-21-10.


(C) Guarantee by a federal, state, or lo- cal social service agency that payment will be made directly to the utility. (D) Reconnection or continuance of service under this Section shall not in any way relieve the consumer of the consumer's liability incurred for service.


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