NEWS ShopTalk S
ainsbury’s is trialling a new virtual queuing system to test whether the technology will help customers stay safe, save time and shop conveniently in stores. The trial will run until mid-August and test how customers respond to such a solution, as well as how it supports colleagues to manage queues and the flow of customers in and out of stores. It will also help Sainsbury’s respond quickly should such a proposition need to be implemented at short notice in the event of a local lockdown, or scaled up if government guidance changes. Sainsbury’s has partnered with ufirst to test the experience with customers shopping at Sainsbury’s Uxbridge, Pimlico, Dome Roundabout in Watford, Leicester North and Newham Royal Wharf stores. Customers can download the app on their smartphone and join a virtual queue without needing to physically wait in line at the store. They can then monitor their position in the queue from the comfort of their car, home or local coffee shop and they will be notified when they are at the front. If a customer does not have a smartphone, colleagues can add the customer to the queue.
To offer customers more ways to shop quickly, conveniently and safely in stores, Sainsbury’s is also rapidly rolling out SmartShop Mobile Pay to more of its convenience stores, offering till-free and contactless shopping. Customers can use their smartphones to scan their shopping, pack it and track what they are spending as they go, then pay for it through the app, without needing to go to a physical till. The app is now live in over 75 Sainsbury’s Locals and the retailer is continuing to rollout the technology to more convenience stores.
6 August 2020
in London and launching in Greater Manchester and Cambridge for the first time.
The extension more than doubles the number of stores currently running the trial partnership after eight stores in Nottinghamshire introduced the Deliveroo service in May, with Camden launching in June.
A
sda has partnered with Uber Eats to offer customers a rapid delivery service to the doorstep
in as little as 30 minutes.
The trial gives customers a choice of over 300 Asda own-brand products and branded everyday items for speedy delivery including; ready meals, fresh fruit and vegetables, and beer, wine and spirits.
The service has been introduced to offer customers greater flexibility and access to a range of different meal solutions and essentials.
Customers can shop in the same way as they would when ordering from a restaurant via the Uber Eats app. Once confirmed, the order is picked in-store by Asda colleagues before being collected and delivered by a courier using the Uber Eats app. With no minimum basket size needed to qualify for delivery, the partnership provides shoppers with a convenient, contactless and cash- free option when shopping for their favourite products.
If the trial is successful, the partnership may be extended to more Asda stores later this year.
A
ldi is extending its current trial with Deliveroo into 11 new stores, including five more
It means customers living near 20 stores in England will now be able to choose from around 200 essential Aldi groceries online, then have them delivered to their door in as little as 30 minutes.
W
aitrose and John Lewis have announced plans to significantly increase the
use of electric vans to help fulfill its ambition of ending the use of fossil fuels across its entire transport fleet by 2030.
The John Lewis Partnership will use two designs of vehicle for its
Waitrose.com food deliveries and for smaller John Lewis deliveries, saving over 20,000 tonnes of CO2
L
idl GB has announced that it will be opening one store per week in the next six months, creating up to 1,000 new jobs by the end of 2020. These 25 new stores will be opening across regions including England, Scotland and Wales.
In addition, Lidl’s £1.3bn investment plans for 2021 and 2022 will drive the opening of 100 additional stores across Great Britain, creating around 4,000 jobs for the British economy. By the end of 2023, Lidl aims to have 1,000 stores in Great Britain.
every year,
equivalent to the carbon footprint produced by 2,500 UK households. The electric vans follow the retailer’s recent announcement that it is building a dedicated biomethane gas filling station to enable its largest heavy goods vehicles to use a low- carbon alternative to diesel. This will reduce CO2
emissions by 80%, with
each truck saving over 100 tonnes of CO2
every year.
The electric vans will be trialed early next year. The retailer has worked with manufacturers and data scientists to source vehicles that are the most efficient and environmentally- responsibile.
The discounter is committed to fulfilling its ambitious store opening programme, despite disruption to construction amid the coronavirus pandemic. In the coming weeks Lidl will open stores in Selhurst, Harrow Weald, Coleford and Llandudno Junction bringing Lidl quality and Lidl prices to over 25 more communities. Lidl GB chief executive officer Christian Härtnagel said: “It is testament to the continued hard work of our colleagues that we are able to continue forging ahead with our expansion plans, despite the challenging circumstances that have been faced over the past months. I am incredibly grateful to all Lidl teams for their unwavering commitment to keeping the nation fed, and we very much look forward to welcoming more people into the Lidl family in the weeks and months ahead.”
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