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Chairman: Noel Josephides Chief Executive: Mark Tanzer Media Relations Manager: Sean Tipton
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Editorial Director: Maria Pieri Editor: Jo Fletcher-Cross Assistant Editor: Farida Zeynalova Contributors: Stephanie Cavagnaro, Zane Henry, Glen Mutel, Josephine Price, Seamus McDermott, Pat Riddell, Tamsin Wresell Editorial Assistant: Connor McGovern Sub Editors: Chris Horton, Lorraine Griff iths, Hannah Doherty, Ben Murray Group Art Editor: Chris Hudson Lead designer: Philip Lay Designers: Dan Almeroth, Lauren Atkinson-Smith, Gabriella Finney, Lauren Gamp Project Manager, Events: Natalie Jackson Production Manager: Daniel Gregory Production Controllers: Joaquim Pereira, Lisa Poston, Joanne Roberts, Anthony Wright, Maia Abrahams Project Manager: Martin Brackenbury Sales & Marketing Manager: Rebecca Fraser Media Sales Managers: David Bailey, Amanda Boughafa, Mark Salmon Head of Consumer: Danny Pegg Special Projects Consultant: Matthew Midworth Business Development Manager, India: Sinead McManus Chief Executive: Anthony Leyens Managing Director: Matthew Jackson Off ice Assistant: Taylah Brooke Financial Controller: Ryan McShaw Accounts Manager: Siobhan Grover Credit Manager: Craig Chappell Accounts Assistant: Jana Abraham Head of Billings and Revenue: Sarah Robinson
JOSEPHIDES ABTA CHAIRMAN
NOEL “Members do a
great job, resolving issues quickly and eff iciently”
LEADER Keeping the Code
You may have heard one of our spokespeople on Radio 4’s You and Yours last month, discussing TUI and Thomas Cook. The programme debated that over the last two years, both companies have been in front of the ABTA Code of Conduct commit ee on more occasions than any other Member. We pointed out that when seen against a
background of the millions of passengers that each company takes away every year, the number of cases is very, very small. However, it also gave us a chance to highlight the key role that the Code plays in identifying potential problems and helping Members to address them where they occur. Packages are complicated and situations
can and do occur — but, in the vast majority of cases, ABTA Members and our suppliers do a great job, resolving issues quickly and effi ciently. I think this came across well.
Greece on top
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Printed in the UK. ABTA Magazine & Supplements are published by APL Media Limited. Their entire contents are protected by copyright 2017 and all rights are reserved. Reproduction without prior permission is forbidden. Every care is taken in compiling the contents of the magazine, but the publishers assume no responsibility in the effect arising therefrom. The views expressed are not necessarily those of the publisher or ABTA. Readers are advised to seek professional advice before acting on any information which is contained in the magazine.
One of the early booking success stories for summer 2017 has been the resurgence of Greece. It’s Thomas Cook’s single bestselling destination for summer this year and Kuoni is reporting a 30% increase in bookings. It’s hard to overstate the value of travel
and tourism in providing employment and bringing much needed money into the economies of countries whose traditional industries are struggling. This is certainly the case in Greece and I know there’ll be an extra special welcome in store for those UK holidaymakers who travel there this summer.
countrybycountry.com | ABTA Magazine 9
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