Back to Contents Cruise Events Programme When & Where How the Cruise Industry is Innovating
to Attract New Customers to Cruise When: Tuesday 3 November, 12:00-13:00 Where: South Gallery 15&16
With newly launched cruise ships featuring state-of-the-art technology, dining and entertainment, and with cruise guests having the choice of destinations from Alaska to Zambezi, the cruise industry is known for innovation onboard, ashore and in the ways that it works with travel agents and holidaymakers. The experts in this session will explore the strategies cruise lines have adopted in terms of product development and marketing and will look at what lessons can be shared with the rest of the travel industry. They will also look at what the future of the sector might look like given changes in demand for holidays in the UK and globally. Moderator: Andy Harmer, Director, CLIA UK&Ireland Speakers: Toby Shaw, Director of Marketing and PR, Celebrity Cruises; Jos Dewing, MD, Voyages to Antiquity; Stuart Levan, MD UK&Ireland; and Lisa McAuley, Commercial Director UK&Ireland, Silversea
Organised by CLIA UK Hotels Events Programme When & Where Should the
Hospitality Industry be Communicating ‘Sustainability’ to their Customers?
When: Wednesday 4 November, 14:00-15:00 Where: South Gallery 21&22 Hear from experts and join the debate on how much sustainability communication really matters to businesses, how you should be sharing your success stories and what needs to be done in the future to improve sustainability in the hospitality sector. Speakers to be announced soon.
Organised by British Hospitality Association
30
Register for WTM London 2015
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