TRAINING & EVENTS


CHAMBER TRAINING COURSES AND EVENTS ARE A GREAT WAY TO BOOST YOUR BUSINESS


The venue for all courses, unless specified, is the Northamptonshire Chamber offices at Waterside House, 8 Waterside Way, Northampton, NN4 7XD. Courses can also be run in-house at your own company through our Tailor Made Training service.


See www.northants-chamber.co.uk/training for more details.


MAKE THE MOST OF YOUR CHAMBER MEMBERSHIP!


£50 DISCOUNT PER DAY FOR ALL EMPLOYEES OF CHAMBER MEMBERS ATTENDING THESE TRAINING COURSES


SUCCESSFUL COLD CALLING Date: 9 May Time: 09:30 – 17:00 Cost: Members: £209 + VAT Non Members: £259 + VAT


This course shows how an effective prospecting and cold calling system can be put in place to enhance sales. It aims to remove the fear and make delegates feel at ease with the process. The workshop also provides ideas and examples and demonstrates how cold calling can significantly add value to your organisation.


SOCIAL MEDIA MARKETING Date: 10 May Time: 09:15 – 17:00 Cost: Members: £209 + VAT Non Members: £259 + VAT


This practical session will show how social media can be utilised to its full potential as an essential marketing tool to strengthen a brand and customer relationships and meet a company's business and communications objectives.


GOOGLE ANALYTICS BASICS Date: 16 May Time: 09:00 – 13:00 Cost: Members: £130 + VAT Non Members: £155 + VAT


Our hands on training course will help you get the most from Google Analytics. Throughout the course you will be logged into your own company’s Google Analytics to facilitate your learning in a real environment. The course only runs with a maximum of 12 people so that our trainer can spend some time advising you on your own personal requirements, allowing you to put them into practice on the day. We teach you the essentials for monitoring your online marketing and improving your website, along with skills and analytics tips that you will put into practise on a daily basis.


MANAGEMENT & PERSONAL DEVELOPMENT


SUCCESSFUL SUPERVISORY MANAGEMENT Date: 25 & 26 April Time: 09:15 – 17:00 Cost: Members: £418 + VAT Non-Members: £518 + VAT


This two-day course will introduce you to some tools and techniques that will help you to improve the performance of your team. It covers: understanding the role of the supervisor; identifying strengths and areas for development; motivation; training and developing people; building your own confidence; and dealing with existing supervisory issues.


MANAGING YOUR WORKLOAD Date: 27 April Time: 09:15 – 17:00 Cost: Members: £209 + VAT Non-Members: £259 + VAT


Take a day to reassess the purpose of your role and learn how to achieve key tasks and manage the less productive ones more effectively.


HOW TO HOLD DIFFICULT CONVERSATIONS Date: 18 May Time: 09:30 – 17:00 Cost: Members: £209 + VAT Non-Members: £259 + VAT


Sometimes we put off having difficult conversations; we either ignore them or push them under the carpet. This course helps individuals to confront those difficult conversations that need to be had whether to improve performance, attendance or any important issues. It is imperative that staff and management are


skilled in having the conversations that we don't want to have. These conversations tend to be pivotal to the success of the individual, team and overall organisation.


INTERNATIONAL TRADE ALL BCC ACCREDITED COURSES CUSTOMS SPECIAL PROCEDURES: FOCUSING ON INWARD PROCESSING (IP) & OUTWARD PROCESSING (OP) Date: 6 April Time: 09:30 – 17:00 Cost: Members: £285 + VAT Non Members: £355 + VAT


The purpose of this course is to look at the roles of processing to identify if trade could be more competitive. Processing can be anything from repacking or sorting of goods, to the most complicated manufacturing. We shall also discuss other Customs Special Procedures. The Union Customs Code impacts on these Special Procedures, come and learn about how the changes may affect you and your business.


RULES OF ORIGIN: PREFERENTIAL AND NON PREFERENTIAL Date: 20 April Time: 09:30 – 17:00 Cost: Members: £285 + VAT Non Members: £355 + VAT


To explain the subject of origin


which is essential to understand as the country in which a product is made can affect the import duty that is applicable. Also the non- preferential rules for determining the country of origin of goods in accordance with the provisions of primary rules and residual rules. We will identify the preferential origin rules for your own specific products, in order to determine if they meet preference according to the relevant EU free trade agreement.


EXPORT: PROCEDURE & DOCUMENTATION Date: 4 May Time: 09:30 – 17:00 Cost: Members: £285 + VAT Non-Members: £355 + VAT


The course will deliver a comprehensive insight into the documentation used at every stage of the export process. By completing the right forms, at the right time, in the right place, using the right Incoterm, you will benefit from smooth customs clearance and ensure success in International Trade.


INFORMATION TECHNOLOGY The Chamber offers a range of IT courses which are available upon request, call us on 01604 498470 to book.


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