business focus EXECUTIVE EDUCATION
OPEN PROGRAMMES BE EXCEPTIONAL. THE HENLEY WAY.
Is your management style holding back your team?
Developing your self-awareness can be a real challenge, but also the key to your success
henley.ac.uk/open
Whilst it may be relatively easy to pinpoint some of the traits of a bad manager – moodiness, inconsistency, lack of ethics, bullying, lack of support and communication, negativity or demeaning behaviour, establishing what makes a really good manager is more challenging.
completed. They are positive, flexible, communicative, and deal decisively and fairly with conflict.”
Building self-awareness – knowing who and what you are, and the effect you have on those around you – has become a major part of management and leadership programmes, and is key to creating symbiotic relationships.
Managers who are self- aware understand when they themselves are feeling stressed and can manage their behaviours accordingly. If they do not, they may become more aggressive than assertive and therefore those around them may stop challenging them because they are concerned about the response they may get.
Denise Fryer (above), one of the programme directors on Henley Business School’s Developing Management Practice, a course aimed at senior executives, maintains that the most successful managers are those with high self-awareness.
“They build relationships and self-manage, which means they are less likely to derail themselves; they invest in individual and team development as much as in getting the task
And the landscape is constantly shifting; young people, for example, apportion less importance to punctuality, and tend to have a shorter attention span; understanding this can avoid conflict and improve productivity.
“Ultimately,” says Fryer, “tasks need to be fulfilled in the most expedient, efficient way. But good managers will ensure that their teams gain satisfaction from completing the tasks, learn lessons from the past and are actively enthusiastic about improving next time around.”
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THE BUSINESS MAGAZINE – THAMES VALLEY – DECEMBER 16/JANUARY 17
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