Ross Lyall PC & Laptop Services
on those sites. As a consequence you will not benefi t from the usual Cooling off Period you will not have the statutory right to quality, and you will have no legal redress if the item is unsatisfactory. However, the seller still has an obligation to properly describe what they are selling.
Gift Vouchers If you buy someone a gift voucher/ token make sure that you are aware of the expiry date of the voucher. You should also be aware that when a shop changes ownership, the new owners may not have purchased the previous one’s liabilities. This means they will not be bound to honour your voucher.
Using a credit card Buying items costing more than £100 and under £30,000 on a credit card can off er signifi cant consumer protections, as the credit card provider becomes liable for any breach of contract, even if you buy from abroad. This is therefore a valuable insurance policy that protects your purchases.
The Law If you are going to fi ght your corner it is always good to know what the law is: • S:13 and 14 Sale of Goods Act 1979 (as amended) – goods must fi t the description given, be of satisfactory quality and suitable for purpose
• Consumer Protection (Distance Selling) Regulations 2000 – your rights when shopping online or from anywhere other than the retailers premises.
•
S:75 Consumer Credit Act 1974 – credit card company liable if something goes wrong.
For more information visit Dean’s website
www.youandyourrights.co.uk
• PC & Laptop Repair • General Maintenance & Tune Ups • Hardware & Software Installation • Home Visit & Drop Off Service • Remote Assistance • Virus Removal • Data Recovery • All Jobs Considered No Fix - No Fee
Call Ross on 0792 000 8995
50 Ochiltree Dunblane
rosslyall@btopenworld.com www.stirlingcomputers.com
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