10 News
Nine easy ways to pay your rent
1. ONLINE: Visit
www.gha.org.uk and follow the instructions on our easy and fast rent payment website. You can also settle two bills – such as rent and lock-up fees – in one visit.
2. BY TELEPHONE: Call Freephone 0800 479 79 79, or 0141 274 7979, to pay by debit or credit card. We have two options when you call. You can either choose to pay by automated (often called touch-tone) payments or by talking to an advisor.
3. IN PERSON: Drop into our ground- floor shop at 173 Trongate and pay by cash, cheque or with your credit or debit card using our chip and pin facilities.
4. DIRECT DEBIT: By choosing our Direct Debit option, you can set up a bank instruction to pay your rent weekly, fortnightly, four-weekly or monthly.
5. BY STANDING ORDER: Remember you will need to change the Standing Order amount if your payment amount changes.
6. POST OFFICE: Pay at the Post Office with a GHA rent payment card.
7. BY PAY POINT: At any shop that displays the Pay Point sign.
8. BY POST: Send a cheque or postal order to: GHA, 173 Trongate, Glasgow G1 5HF.
9. HOUSING BENEFIT: If you receive full Housing Benefit, your rent is paid by Glasgow City Council. If you receive partial Housing Benefit, you are responsible for paying the rest. Make sure you are not missing out on benefits you are entitled to by going to
www.glasgow.gov.uk/en/ OnlineServices/BenefitCalculator or calling 0141 287 0055.
i
Want more information? Call us on Freephone 0800 479 79 79, go to
www.gha.org.uk or drop in and see us at 173 Trongate.
theKEY
www.gha.org.uk BRIGHT FUTURE: Ruth Davidson with students and GHA staff
GLASGOW MSP Ruth Davidson has praised GHA for giving people a helping hand to go to university and college. GHA provides bursaries of up to £1,500 to help tenants and their children with travel expenses, textbooks, childcare or other costs necessary for their studies. Ms Davidson, leader of the Scottish Conservatives, recently met some of the students who have benefited from a bursary – and heard how the money made a big difference.
She said: “It is important that people in GHA communities know these bursaries are available.
“Times are tough for everyone and I would encourage as many people as possible to apply for this help – it will
really improve the lives and prospects of many GHA tenants.” Yasmin McLaughlin, 18, from Royston, is studying Microbiology at Glasgow University. She said: “The grants are really good. I used the money to buy a laptop so I could work from home more. It has made things much easier.” Our Better Futures Fund bursaries are open to anyone over 17 who lives in a GHA home and will be studying at a university or at college on their way to university.
i
To find out more, or to apply, phone 274 6742 or email
heather.voisey@gha.org.uk
It couldn’t be more simple…
WE’VE made it even easier for tenants to pay their rent. Our new chip and pin system is a secure and convenient way of paying your rent at the counter of your local office.
You put your bank card into our machine, enter a four-digit PIN number and the payment is processed. Tenant John Evans, from Cranhill, said: “My wife and I both work, so it’s hard to get to Granite House to pay the rent. My wife would have had to carry a lot of money around so this is safer. “It also means I can meet staff face- to-face in case there’s anything I need to discuss.”
PAY AS YOU GO: John Evans with GHA’s Greig Scott
Andy Ashcroft, GHA’s East Area Director, said: “Tenants are finding chip and pin quicker and more convenient.”
Bursaries boost
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16