COMPUTER APPLICATIONS
ABC FINANCIAL SERVICES, INC.
ASF INTERNATIONAL SEE OUR AD ON PAGES 2 ,3 & 5
Service & Support
PASS A FRIEND Member Referral Program
ABC Financial—Software, Billing, and Onsite Support
All ABC Financial Services—billing and collections, club-management software, merchant services, marketing and retention tools, and on-site training and support— are designed to help health clubs succeed. ABC industry veterans understand the daily challenges that operators face, and the company’s software, billing, and ser- vices provide owners with more control to maximize profits with the highest level of data security and PCI compliancy. ABC Financial currently serves more than 3,000 customers.
AEROBICS & FITNESS ASSOCIATION OF AMERICA
SEE OUR AD ON THE EDUCATIONAL RESOURCES TAB
Scheduler Multitraining Live
AFAA’s Multitraining Live online video conferencing system is a convenient and cost-effective way to meet, collaborate, and educate. Multitraining Live is a browser- based system that requires no special software to download or install, and is flexible enough for personalized one- on-one training sessions, as well as demonstrations for hundreds of participants. Multitraining Live is a convenient and secure way to conduct group-study ses- sions; one-on-one coaching; third-party- authenticated exams; exercise class instruction; provider CEU programs; client training; networking events; product demonstrations; and much more.
Personal training can be a huge revenue- generator for clubs, but the logistics of tracking programs can become complicated. The Scheduler helps manage all aspects of a club’s PT program: scheduling and changing appointments, tracking training packages sold, preparing trainer payroll, and more. It can also send trainers auto- mated text messages to notify them of new, changed, and canceled appointments. The Scheduler is integrated with ASF’s Point of Sale program for detailed sales and usage tracking.
Software & Internet
ASF’s software package helps clubs manage their member accounts and receivables, and streamline club operations. It simplifies numerous tasks, including: point-of-sale; member and childcare attendance; paperless contracts; personal training sales and appointment scheduling; financial reporting; and more. This all-inclusive package is available to ASF clients, and is suitable for single and multi-club operations. It can be integrated with 24/7 key-card access systems for controlled entry, based on account status.
Member referrals are an effective way for clubs to market themselves. To encourage members to refer their friends and family, it’s important to give them an incentive. The Pass A Friend program from ASF International does just that, plus it helps clubs track their prospects, attendance, and sales-conversion ratios to help create the ultimate referral-management system.
ASF’s knowledgeable staff is easily accessible by phone, e-mail, or instant messaging for quick, friendly service and support. The company pledges to do everything to help its customers and their members feel comfortable with its services. Clients receive unlimited training, tech support, client support, and file- transfer services. Plus, members have access to a team of customer service representatives for assistance, or they can check their accounts online through ASF’s Online Member Center.
168 IHRSA • 2012 Fitness Industry Technology
COMPUTER APPLICATIONS
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