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Overheard NAFSAA Annual Meeting | July 18–21, 2010, Denver, CO


Financial aid has many moving parts and lots of unexpected consequences.


In a campus office that’s always dealing with remarkable complexity, there’s an apparent desire—and even some movement—toward simplification. Here are choice morsels from this year’s National Association of Student Financial Aid Administrators annual conference.


This year at NASFAA simplification is the mantra… fewer products and more processes and service oriented vendors. | Bill Brosseau, Sr. Sales Manager, Blackboard Transact


Simplification is a huge push of the Obama administration. They’ve gone as far as they can go short of legislation. | Haley Chitty,Director of Communications, NASFAA


After 40 years in the business, we were forced out of FFEL. So this year our mission is to learn all there is to know about direct lending. | Priscilla Parker,Director of Admissions and Financial Aid, University of Chicago Booth School of Business


We’ve disbursed direct loans for the first time but we haven’t yet reconciled. I’m here to learn what we need to know. | Tom Reilly, Associate Director of Financial Aid, New York Institute of Technology-NYCOM


There are many moving parts and a lot of unexpected consequences for borrowers in income-based repayment. | Gail McLarnon,Management/Program Analyst, U.S. Department of Education


Student loan volume will be allocated to servicers based on satisfaction surveys completed by financial aid offices at schools. One of our goals is to have a single servicer for each student’s loans. | Gail McLarnon,Management/Program Analyst, U.S. Department of Education


Families making less than $50,000, who are currently saving for college, put away, on average, larger amounts than those making between $50,000 and $100,000. They save a higher percentage of their income than any other group. | Mark Huelsman, Policy Analyst, New America Foundation


College-bound Hispanics, first-in-family and low-income students understand the gist of things, but not the details of scholarships, admission and financial aid. | Nancy Hernandez,Hispanic Scholarship Fund


We usually have to shove the first loan down our students’ throats. After that, they are at my office asking, “Where’s my loan money? I need to pay for a car.” | Carlos Clark,Director of Student Financial Aid, Prairie View A&M University


We just implemented direct lending. We’re now working on year-round Pell grants and selecting the best net price calculator for our school. | Katherine Mixon, Assistant Director Financial Aid, Grambling State University


46 Today’sCampus


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