34-35 INDUSTRY about you v2 2/12/08 19:10 Page 34
34 industry report – about you
Underpaid but staying put:
consultants keep the faith
With salaries remaining surprisingly low and a relatively small proportion of staff being incentivised with
commission and bonuses, respondents still show an exceptional level of commitment to employers and
the business travel industry as a whole
Who are you?
verage salaries for business travel
4:1. Are you…
solely a business travel agent? 66%
a business travel agent who does some leisure travel? 26% A
consultants remain stubbornly low. More
than half of respondents (56%) earn less
than £24k a year (4:10), which is a slight
improvement on the 2007 figure of 57%.
a leisure travel agent who books some business travel? 8% However, 37% of respondents earn less than £20k a
year, a 2% increase on the 2007 figure. There was also a
4:2. What percentage of your business is business travel? slight drop at the top end of the salary scale with 2% of
less than 25% 8% respondents earning more than £51k (compared to 4%
26-50% 1% last year). Despite the poor salaries, 65% have worked
51-75% 3% in the industry for more than seven years (4:8). And
IT IS WORRYING
76-99% 29% even with the financial shortcomings a staggering 94%
TO SEE SO
100% 59% have no intention of leaving the business travel sector
(4:9) – positive news for the industry while it endures
MANY
4:3. Who do you work for? the global economic slowdown. EXPERIENCED
large travel management company (+£100m turnover) 45% Caroline Haynes, manager of the business travel
STAFF NOT
mid-sized TMC (£50-99m) 17% division at New Frontiers, believes the volume of
small TMC (£49m or less) 6% respondents on bottom rung salaries was unusual
EARNING
independent 16% considering the small number of respondents under 25 BETTER
meetings and events specialist 15% years old (4:4).
SALARIES
hotel booking agency or other 1% “Before the downturn kicked in we had more
vacancies for new starts”, she observed. “Opportunities
4:4. How old are you? for juniors have dried up now. If the proportion of
under 25 2007: 8% 2008: 12% junior respondents was higher it would have justified
26--30 2007: 16% 2008: 19% the high percentage of low salaries. It is worrying to see
31-35 2007: 15% 2008: 21%
36-45 2007: 31% 2008: 29%
4:9. A RESOUNDING 94% ARE NOT INTENDING TO MOVE OUT OF BUSINESS TRAVEL
46-55 2007: 21% 2008: 14%
IN THE NEXT 12 MONTHS
56+ 2007: 9% 2008: 5%
2007 2008
■ Move
4:5. Are you… ■ Stay
male? 2007: 35% 2008: 28%
female? 2007: 65% 2008: 72%
6%
20%
Where are you?
4:6. Where do you live?
Scotland 7%
94%
Republic of Ireland 7%
80%
Northern Ireland 1%
Wales 1%
England 84%
ttgbusiness.com ❖ industry report 2008
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