28-29 Industry Supplier 2/12/08 15:51 Page 28
28 industry report – suppliers
suppliers: state of the market
3:1. In what sectors do you work? Please tick as many as are
applicable Suppliers stay
air 26%
hotels/serviced appartments 38%
rail 4%
car rental 8%
technology 15% sanguine
other 9%
3:2. Have you seen business travel bookings increase or With most of respondents feeling that they have not been
decrease in the past year?
significantly affected by the past year’s economic downturn,
increase 61%
decrease 21%
suppliers still appear to be looking on the bright side
stay the same 18%
3:3. In the next year do you expect to see business travel
bookings increase or decrease?
increase 52% he results from our supplier respondents
decrease 24%
stay the same 24%
3:4. Your company's business-to-leisure ratio: has your T
MORE
broadly mirror that of our agent
respondents, with 61% stating that they
SUPPLIERS
have seen business travel bookings increase HAVE BEEN
in the past 12 months (3:2) (compared to
MOVING INTO
proportion of business travel bookings increased or 58% of agents, p23). And 52% expect their bookings to
decreased in the past 12 months? increase in the next 12 months (3:3) (compared to 51%
THE BUSINESS
increased 44% of agent respondents).
TRAVEL SECTOR
decreased 28% Cause for celebration or cautious optimism?
IN THE PAST
stayed the same 28% Richard Tams, British Airways’ head of corporate
sales, retains an air of caution: “I am encouraged by the
YEAR
3:5. Do you expect this proportion to increase or decrease in more optimistic tone that these results set but I remain
the next 12 months? sceptical that this tone will be maintained for very long.
increase 53% These are early days.”
decrease 16% Indeed – almost a quarter of our supplier respondents
stay the same 31% believe their business travel bookings will decrease in
the next 12 months, with another 24% predicting they
3:6. Have you been affected by companies reducing their will stay the same.
business travel costs? It seems that more suppliers have been moving into
yes, significantly 3% the business travel sector in the past year, with 44%
yes, slightly 67% stating their proportion of business travel bookings had
no 30% increased (3:4). And this trend looks set to continue,
with 53% expecting the proportion of business to
3:7. If yes, by which of the following methods are they leisure bookings to increase in 2009 (3:5). A huge
doing this? Please tick as many as are applicable
travel freeze 5%
3:2 and 3:3. RESPONDENTS FORESAW A SLIGHT DOWNTURN IN GROWTH
essential-travel-only policies 39%
IN THE LEVEL OF BUSINESS TRAVEL BOOKINGS IN THE NEXT YEAR
downgrading class of travel/accommodation 37% PRESENT FUTURE
greater use of virtual/video conferencing 12%
other 7%
3:8. In which industry sectors is this downturn most
18%
24%
pronounced?
IT 3%
manufacturing 3%
banking and finance 65%
21%
61%
52%
SMEs 19% 24%
other 10%
3:9. How long do you expect this to last?
3-6 months 16%
6 months-1 year 65% ■ Increased ■ Decreased ■ Stayed the same
1 year + 19%
ttgbusiness.com ❖ industry report 2008
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