28-29 Industry Supplier 2/12/08 15:51 Page 29
industry report – suppliers 29
3:6 and 3:7. NEARLY TWO THIRDS OF RESPONDENTS FELT ONLY SLIGHTLY AFFECTED BY
3:10. Which of the following are you doing to stimulate
COST REDUCTIONS, MOST OF WHICH THROUGH ESSENTIAL-TRAVEL-ONLY POLICIES
trade bookings?
cutting prices 21%
3%
7%
5%
incentives 43%
special offers 36%
30%
12%
suppliers: associations and affiliations
3:11. Is your company affiliated with a business travel trade
39%
consortium?
yes 42%
67%
37%
no 58%
3:12. If yes, with which organisation(s) are you associated?
GTMC 20%
Advantage Business Travel 9%
■ yes, significantly ■ travel freeze Focus Partnership 11%
■ yes, slightly ■ ”essential travel only” policies ITM 26%
■ no ■ downgrading class of travel/accommodation Worldchoice/Uniglobe 4%
■ greater use of virtual/video conferencing Abta 4%
■ other ACTE 20%
NBTA 6%
proportion of respondents have been “slightly” affected suppliers: environment and safety
by their companies cutting travel costs (67%), but just
3% have been “significantly” affected (3:6). Just 3% of 3:13. Are your clients more or less concerned about climate
respondents said that their clients had introduced a change than this time last year?
travel freeze with the highest proportion pointing to more 39%
“essential travel only” policies (39%) and downgrading less 16%
(37%) (3:7). the same 45%
When we drilled down by sector, unsurprisingly, the
one which has been the hardest hit has been banking 3:14. Do you think people are currently more concerned
and finance, with 65%. 2009 WILL BE A about oil prices and the economy than climate change and
Tams predicted: “The banking sector is leading the
CHALLENGING
the environment?
push to cut travel budgets but other sectors will follow.” yes 91%
Encouragingly, despite the relentless focus on oil
YEAR FOR THE
no 9%
price fluctuations and cost-cutting, 39% of suppliers say
INDUSTRY WHEN
their buyer clients are more concerned about climate
change than this time last year (
THE VALUE OF
3:15. Has the Corporate Manslaughter Act (Corporate
3:13). Almost half Homicide Act in Scotland) had an impact on clients' travel
(45%) say clients are the same as last year and just 16%
LONG TERM
policies?
state they are less interested.
PARTNERSHIPS
significant impact 6%
However a massive 91% of buyer respondents said
their clients were “currently” more concerned about oil
WILL BE
slight impact 27%
have not noticed any impact (please go to question 18) 67%
prices and the economy than climate change and the DEMONSTRATED
environment.
VERY CLEARLY
3:16. If yes, in what areas of policy?
This concerned Tams. He said: “I am also concerned traveller tracking 40%
that environmental concerns will be set aside as health and safety rules (eg driving restrictions) 20%
companies attend to other isses. I assure you that enforcing policy compliance 40%
British Airways will not be doing so and 2009 will see
us give even greater focus to environmental and will 3:17. Have you noticed Corporate Social Responsibility (CSR)
continue to engage with our corporate customers and policies affecting you/your company/your clients?
trade partners.” yes, significantly 9%
One of the key messages to have come out over the yes, slightly 42%
past year is the importance of keeping trade partners not at all 49%
close – especially in the coming months.
It is a sentiment echoed by Tams: “2009 will be 3:18. If yes, in what areas?
a challenging year for the industry and it will be a insistence on green/ethical standards to qualify as preferred supplier
year when the value of long term partnerships 48%
between buyers and suppliers will be demonstrated offsetting carbon emissions 17%
very clearly.” L52159 charity/community/outreach projects 22%
other 13%
ttgbusiness.com ❖ industry report 2008
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