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The ElectraLite
Pay Your Bill Online, Access Your Account Anytime with Our Free E-bill Service Using our free E-bill service you can pay your bill online quick and
easy. Plus, you can access your account 24 hours a day. Here’s how to sing up:
Go to
Canadianvalley.org Click on Pay Your Bill Online Select New User Registration (You will need your CVEC account number and a valid E-mail address) For mobile devices (iPhone, iPad or Android: Download the free SmartHub app. Enter Canadian Valley Electric Co-op for the service provider Enter the E-mail 811100200 address that was registered during the E-bill sign up.
If you have any difficulty, call our office at (405) 382-3680 or (405) 273-4680 during normal business hours.
October is Cooperative Month Celebrate the Cooperative Way
The utility that keeps your lights and appliances humming along every day is a cooperative business, not a corporation.
Cooperatives are owned by the consumers who use their services: you and your neighbors. In fact, your electric cooperative doesn’t ever refer to you as a “customer.” Instead, everyone who works here knows you
are a “member.”
Every October is Cooperative Month, when members from more than 29,000 cooperatives nationwide – including more than 900 electric co- operatives – celebrate their heritage. Take a few moments this month to learn a little more about the way your electric cooperative does business. Here is the basic cooperative
Don’t Get Scammed
If an employee of your electric cooperative calls you on the phone, he or she will never ask you for passwords, user names or complete Social Security numbers.
So if someone calls and claims to work for the utility and asks you for this information, you’ll have a pretty good idea that person is a fraud. These scammers are trying to get your bank account and credit card numbers so they can rob you. Sometimes, they say they’re from the “elec- tric authority” or from an electric company in the city that doesn’t even have customers near here.
If you suspect a caller is pretending to be an electric cooperative employee in an effort to scam you, hang up. Then, call the utility to report what happened.
business philosophy: We are not- for-profit, democratically controlled, volunteer-run and member-owned. That means we don’t sell stock to out-of-state shareholders and let out- siders decide what’s best for our local consumer-members.
And it means that any member – including you – can run for election to the cooperative’s board of directors, a body that hires the manager and sets policies for the utility. If you don’t want to be a board
member, you still can vote for the candidates you would like to repre- sent you.
Find Your Hidden Account Number and Win $25
If you find your account number hidden in this issue of The Electralite, you could win $25.
In order to win, the account number
must be your own. You need to report finding the number to us by the 15th of the month. And you need to report finding it by phone, mail or in person. Good luck!
October 2014
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