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commentary currents A New Way to Pay


Kiwash Electric members who appreciate instant information will enjoy the co-op’s new interactive phone service. Using Call Capture, you can find information on your co-op account using an automated phone menu. The system includes a pay-by-phone option that allows you the freedom to pay via phone 24/7.


There are no busy signals when you use CallCapture; plus, you can rest easy knowing your payment is recorded the same day. VISA, Mastercard or electronic check with proper pin and routing


information are accepted.


When using CallCapture, you will be asked to provide your current telephone number as listed with Kiwash Electric Cooperative, or provide your Kiwash account number. Please provide your co-op with your current phone number by calling 888-832-3362.


To use CallCapture, please call 855-875-7216.


Rebates Available


Install an all all-electric, energy efficient geothermal heat pump and qualify for a rebate from your co-op of up to $1,000 per ton. To qualify, units must have a minimum seasonal energy efficiency rating (SEER) of 18.5 and a coefficient of performance (COP) of 3.6. The rebate applies to geothermal heat pump installations in new homes, conversion from a gas furnace, or upgrades from an air- source heat pump. Geothermal units with a gas back-up system qualify for the air-source rebate rate of $175/ton.


Be sure to save the proof of purchase, installation receipt, and energy efficiency rating information. You will need it to apply for the rebate. For more details, please visit www. kiwash.coop or call 888-832-3362.


hours by doing a little spring cleaning, yard work, or planting the next crop. But the seasonal shift isn’t all good news. The rapid change from harsh, cold air to warmer temperatures can trigger severe weather. To protect our lines and keep power flowing safely to your home, Kiwash Electric Cooperative maintains our rights- of-way. Think of it as spring cleaning for power lines.


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Right-of-way (ROW) maintenance keeps tree limbs and other obstacles away from high-voltage power lines. It’s an important part of the service we provide to you, our members, for three reasons: safety, reliability, and cost. Sometime we complete this work with our crews and other times we hire outside contractors; but regardless we try to maintain 3,000 miles of lines for quality of service issues.


Our primary concern is the safety of our workers and members. Properly maintained ROW keeps our crews safe when they are restoring service and maintaining our system. Keeping trees clear of power lines also keeps your family safe. From making sure a child’s inclination to climb a tree doesn’t turn tragic by them hitting or touching a power line. We must create a safe environment while doing work around the house or barn, a well- maintained ROW helps avoid tragedy.


2 | APRIL 2014 | Kilowatt


pring gives us a chance to thaw out after a chilly winter. We can all take advantage of longer daylight


BY DENNIS KRUEGER G E N E R A L M A N A G E R


Spring Cleaning Delivers Safe Power


Power lines are a constant part of our landscape; it’s easy to forget they are around. We work hard to keep the area around our lines clear, but we need your help. Be alert this spring. Don’t plant trees or tall vegetation under power lines, and keep an eye out for power lines when working in your yard.


If severe spring weather blows through, a well- maintained ROW leads to fewer outages and faster response time. Trees are less of a threat. When trees d0 fall, crews are able to restore service more quickly than they could with poorly maintained areas. Every year we


complete tree trimming and tree removal; however, it’s a never ending task.


As a not-for-profit company, Kiwash Electric Cooperative strives to keep costs affordable for you, our members. Maintaining our ROW is an important part of controlling costs. Fewer and shorter outages save money for everyone. When crews work in well- maintained areas, we can reduce risks for employees and equipment too—another way to keep costs low.


Safety, reliability, and cost: this is why we believe in ROW ‘spring cleaning.’ If we compromise on one of these areas, it impacts the others. At Kiwash we aren’t willing to compromise. Maintaining our ROW is a priority for your safety, comfort, and pocketbook.


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