Day in the life
Full steam ahead A 7.00am
Starting the day with breakfast, I have a look through my emails and prioritise my tasks for the day.
8.00am-10.00am This time is spent processing new bookings from over the last 24 hours. These could be for a river or ocean cruise and I am increasingly receiving bookings for families and singles as well as more traditional cruise customers.
9.00am-18.00pm Throughout the day I respond to phone and email queries. This includes giving advice and recommendations based on my knowledge of the industry and I spend a lot of time matching my customers to the right cruises. I will often offer bespoke packages
90 |
Businessfranchise.com | February 2014
s a GoCruise franchisee, Martin Spence is in the enviable position of being able to combine his enthusiasm for travel with his own business,
working from home in Farnborough. Here he describes a typical day...
to ensure that they get exactly what they want. A large part of my day is then spent actioning additional requests and quotes.
13.00pm-14.30pm
Lunch! I often conduct ‘working lunches’ with potential marketing partners from my local area or to visit prospective clients personally – it’s great to get out and about to talk about cruising whenever I can! Having the GoCruise software installed on my laptop makes this a lot easier, as I don’t need to stay in the office to access information or quotes.
15.00-18.00pm Generally, the afternoon is the time when I get an opportunity to review my business targets and analyse marketing activity. I may also chat to GoCruise head office at this time too, to talk about upcoming marketing plans.
18.00pm onwards If there is a networking or business event going on in Farnborough or nearby, I will try to make it down there and show my face. Another opportunity to talk about cruising is always welcome! n
GOCRUISE
WEBSITE:
www.cruisefranchise.co.uk EMAIL:
bridget@gocruise.co.uk PHONE: 0800 954 0067 CLASSIFICATION: Travel and leisure
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96