Business profile
Southeastern boosts depot safety and security with smart access management system A
s one of the UK’s leading rail companies, Southeastern covers over 1,000 miles of railway
infrastructure and carries around 570,000 passengers every weekday in the south east of England. The company serves commuter-belt Britain, with 1,400 daily train journeys into London, and as such is under constant pressure to ensure passengers are reaching their destinations on-time and in comfort. This puts stress on Southeastern’s 3,500-plus employees, including the company’s behind the scenes workers such as train engineers working at rail depots to ensure trains are in top condition. To carry out this vital work, every depot contains many vehicles – from small vans to larger vehicles bearing heavy equipment. The depots also hold expensive machinery such as electrical drilling tools, in addition to chemicals which are classified as biohazards. To use certain equipment, each employee must have the right training and approval. This is to ensure the security of tools and vehicles and also the safety of staff. However, ensuring that only the right staff are able to access the right equipment has historically been a major challenge for the industry. To improve this, Southeastern decided to look at how
to better manage access to its vehicles and tools.
Sam Cook, shift production manager, at Southeastern, explains: ‘Until recently, keys for our vehicles and tool storage units were kept in a basic key box. When staff took a key, they wrote it in the log book. This was not an ideal set-up
and relied heavily on the diligence of employees. When under pressure, or in a rush to get to a job, keys were sometimes taken without being logged or weren’t returned on time. This compromised security and meant that, if equipment or a vehicle was needed by another member of staff, we wasted time searching for keys. It simply wasn’t an effective way to secure equipment and ensure staff safety. So we began searching for an access management system that would rectify this.’
Mixing old and new - modernising a manual process
Southeastern needed an access management system that would let it quickly assess whether an employee was qualified to handle specific equipment, and also ensure keys were monitored and returned on time. The ultimate goal was to improve security and safety, and to boost efficiency at the depot – with employees no longer having to search for lost keys or wait for them to be returned. ‘When looking for a new access management solution, we came across Traka. When we spoke to the team there, we were impressed with the company’s ability to design a system that perfectly matched our requirements. We needed
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