SKILLS FOR SUCCESS
NEWS
stress success
TURNING INTO
The BPA’s head of professional development, Rocky Datoo, introduces this issue’s four-page Skills for Success focus, looking at ways to cope with stress during periods of great change
C
hange management is not what it was. A few years ago, change management was
about changing from one thing (policy or structure or approach) to another. Change management is now about having the skills to perform effectively in a constantly evolving environment.
The parking profession has undergone phenomenal change in the past fi ve years, and so, therefore, have the organisations within it. It is, however, the people
working for the organisations that determine the speed and success of these transitions, but constant change can prove stressful even when it is recognised as being for the better. This Skills for Success focus explores some of the causes of work-based stress and the skills we all need to remain resilient and performing to our potential. Resilience can be defi ned as ‘the capacity to tolerate
excessive demands and stresses without experiencing any stress-related problems or threats to performance’. With the Olympics and Paralympics on our doorstep this summer, we will witness the resilience demonstrated by professional athletes. Their resilience depends on them adapting to the pressures of new environments, possible injury, defeats and even their successes.
They must focus on both the immediate event in which they are competing and its place within their sporting career – resilience is about long-term sustained performance. For those of us who are less sports-focused, Shakespeare summed it up with: ‘There is nothing either good or bad, but thinking makes it so’, which is perhaps the fi rst rule of being resilient – whether you are an athlete, playwright or a parking professional.
www.britishparking.co.uk
JULY 2012
25
Maridav/
shutterstock.com
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