LODGING FORECAST

2012 continued from page 51

Nashville 15.25%

(plus $2.50 VAT)

Chicago 15.39%

Baltimore 15.5%

San

Francisco 15.5%

Seattle 15.6%

KansasCity, Mo.

15.73%

St. Louis 15.74%

Charlotte 16.25%

Columbus 16.75%

SanAntonio 16.75%

Indianapolis 17%

Houston 17%

l SOURCE: TR Mandigo & Co. (www.trmandigo.com)

6.8 4.0

ResidentialConference CenterMeetings

(Percentage ofMeetings by Source)

33.3 11.6 33.9

a SOURCE: PKF Consulting (www.pkfc.com) 8.3 52 pcma convene November 2011 1.9

Business organizations Trade organizations Academic institutions Professional seminars Government organizations In-house Other

CRS Hotel Bookings Internet Brand websites

Third-party (retail, merchant, opaque)

GDS Travel Agent Total Electronic Voice

8

ReservationSources for MajorHotelBrands

Share of CRS Share of CRS Reservations Reservations Change From 2010

2009 52.3% 67.3% 32.7%

22.1% 74.4% 25.6%

SOURCE: TravelClick (www.travelclick.com) 50.4% 70.9% 29.0%

21.3% 71.7% 28.3%

2010 to 2009 1.9% -3.6% 3.7%

0.8% 2.7% -2.7%

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