Business travel consultants a selection of business travel consultants
hrG ConSulTInG Key personnel: Paul Dear, director of client consultancy; Clare White, head of client consulting UK and Nordics. Profile: "HRG Consulting is an independent division of Hogg Robinson Group, comprised of experts that work outside the company who offer personalised consulting services to both external and HRG clients globally. Established in 1999, the international team is now headed by Paul Dear and draws upon HRG’s extensive experience, information and expertise of its resources worldwide, whilst as a separate division, assuring complete non-disclosure and business confidentiality." Specialist areas: Traveller behaviour analysis, savings opportu- nity analysis, global corporate cards, environment/carbon emissions, self-booking tools, events/meeting management, travel policy design/implementation and travel sourcing RFPs. Contact:
www.hrgworldwide.com
Inform loGISTICS Key personnel: Ian Flint Number of staff: 15, including five in the UK Profile: "Inform Logistics is an independent travel analytical and strategic sourcing specialist providing professional services covering corporate supplier programme manage- ment, travel and expense policy and process. Inform Logistics has skilled analysts and project managers that offer project management skills and in-depth analyses expertise and systems. Inform Logistics has an international corporate and government client base." Specialist areas: Baseline assessment; strategic travel and expense review and sourcing processes; travel technology assessment (ERP, expense management, online booking). Contact:
www.inform-logistics.com
Jmp ConSulTanTS Key personnel: Annette Smith, Will French Number of staff: 185 Profile: "For over 40 years JMP has provided transport planning, engineering and travel consultancy advice to organisations across the UK and Ireland. JMP offers clients solutions on how travel programmes can be optimised to realise financial efficiency, deliver statutory obligations and enable sustainable, low carbon operations. We are proven in recommending solutions which maximise the reduction of business travel costs through working with your organisation to understand and overcome barriers to change." Specialist areas: Independent reviews, sustainability, carbon management and bespoke projects. Contact:
www.jmp.co.uk
manaGemenT SoluTIonS uK lImITed Key personnel: Colin Brain, Teresa Brain, Karen McKenna Number of staff: Three, plus other additional associates as and when required for specific projects, mostly overseas. Profile: "Management Solutions UK Limited, widely known as MS-UK, was formed in 1990, as a professional consultancy qualified by the International Institute of Management Consultancy. MS-UK provides unbiased expertise and consultancy on all aspects of business travel and expense management. We have pioneered a number of industry initiatives in the use of technology and introduced a number
of industry firsts which are now regarded as standard practice." Specialist areas: Travel policy creation and restructuring; travel budget and expense control; supplier negotiation; RFP management and negotiation; interim management; contract management and outsourced travel management. Contact:
www.ms-uk.com
opTeva Key personnel: Rachel Watson, Johanne Young Number of staff: Six Profile: "Opteva offers operationally-skilled corporate travel consulting services and supports a number of major name global clients. The founders, Rachel Watson and Johanne Young, are both from a global TMC background and have worked in travel operations for over 20 years. The Opteva approach is to provide hands-on operational expertise combined with proven structured processes in order to ensure that travel programmes are effectively managed and travel projects are successfully delivered." Specialist areas: Complete travel programme outsourcing, unique online programme management service solution, operational projects including: travel cost reduction initiatives, online booking tool selection and implementation, agency implementation, travel service transformation, travel and expense process review, travel policy review, travel data management and crisis management resilience. Contact:
www.opteva.co.uk
pIlCher aSSoCIaTeS lImITed Key personnel: Tony Pilcher Number of staff: Three Profile: "Following his retirement from HSBC in June 2007 as head of business travel and expense management, Tony established Pilcher Associates Limited which provides independent consultancy to both the corporate market and the public sector across all aspects of business travel management, including: strategy; policy; processes; supplier programmes; expense management; payment mechanism. Clients include both the private and public sector. Specialist areas: All aspects of business travel management. Contact:
www.pilcherassociates.com
proXIma Key personnel: Guy Strafford, chief client officer Number of staff: 200 employees Profile: "Formerly known as buyingTeam, Proxima is a dynamic international business, specialising in procurement outsourcing. At Proxima we approach things differently. Working closely with you, we improve business performance by making procurement deliver more. Our approach goes beyond driving efficiency. It's about enabling change, enhancing management control and delivering results that exceed your expectations. We see procurement as an under-valued and under-developed business resource. Our aim is to change that. This doesn't mean just making what our clients do now more efficient. It means providing them with a complete end-to-end procurement solution that enables them to change the way they think and operate. It's this change that ultimately delivers long-term business success." Contact:
www.proximagroup.com
SevernSIde ConSulTInG Key personnel: Chris Pouney Number of staff: Three staff, comprising one consultant, one analyst and one researcher Profile: "Severnside Consulting (SSC) was established in 2009 by Chris Pouney. Chris has over 20 years experience in the business travel industry including travel agency operations, account management, and regional/global travel management for major firms. Experienced in industry sectors as diverse as automotive to financial services, SSC is particularly effective assisting companies debunk the myths of the travel industry, especially in a non-mandated culture, offering impartial and truly independent support." Specialist areas: All aspects of corporate travel management, with a particular specialism in programme optimisation through travel agency selection and performance management, policy development and sustainable travel initiatives. New for 2012, Severnside Consulting has established a base in the UAE to support clients requiring assistance across the Middle East region. Contact:
www.severnsideconsulting.com
SIrIuS manaGemenT lImITed Key personnel: Tom Stone, Emma Seaward Number of staff: Four Profile: "Founded by Tom Stone in 2003, Sirius is an established travel procurement specialist providing a comprehensive consultancy for travel sourcing projects and outsourced travel management. The organisation has a wealth of in-house skills and experience gleaned from backgrounds in corporate travel procurement, TMC senior management and airline account management." Specialist areas: Travel sourcing consultancy: RFP processes and negotiation, benchmarking, online and booking tool selection, travel policy creation, auditing, senior stakeholder communication, contract and SLA development. Sirius also offers fixed contract outsourced travel management to companies that do not have resource or in-house expertise. Contact:
www.sirius-ts.com
TCG ConSulTInG Key personnel: Albert Taras, managing partner; Mark O’Brien, partner and director of EMEA Number of staff: 42 Profile: "TCG Consulting is a global professional services firm providing assessment, sourcing, strategy, benchmarking, implementation and management of corporate travel-related expenses. TCG does not receive remuneration from any suppliers or agencies, and TCG’s associates possess category-specific expertise, allowing clients to receive guidance from a single, transparent source. For over 17 years, TCG has delivered an unmatched 28:1 client ROI, and more than 665 client engagements in 106 countries on six continents." Specialist areas: Corporate, government and non-profit travel development and programme support, assessments, benchmarking, strategy, implementation, compliance, outsource management, change management, online booking systems and adoption, content aggregation, workflow and efficiencies, policy development. Contact:
www.tcgconsulting.net
THE BUSINESS TRAVEL MAGAZINE 73
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