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Tourism & Hospitality


BTEC Level 5 HND Diploma in Travel and Tourism Edexcel


Qualification On successful completion of the programme you will be awarded a BTEC Level 5 HND Diploma in Travel and Tourism.


Awarding Body Edexcel


Course Description


The HND Diploma in Travel & Tourism is designed for those who wish to enter into or progress within employment in the travel and tourism sector. The programme will enable you to apply your professional expertise and practical skills in the workplace. The HND Diploma in Travel & Tourism can be studied as stand-alone programme or can form part of a three-year degree programme leading to the Sheffield Hallam University BSc (Hons) Tourism & Hospitality Management. Successful completion of the HND allows direct entry to a one-year top- up to Honours Degree.


Mode Online distance learning


Course Content (Modules) Comprises 8 units for the HNC and a further 8 units for the HND:


HNC (total 8 units): 1. The Travel & Tourism Sector • History and structure • Influence of local and national governments and international agencies


• Effects of supply and demand • Impacts of tourism


2. Hospitality Provision in the Travel and Tourism Sector


• Role of the hospitality industry • Impact of integration within the hospitality industry


• Plan the development of hospitality businesses


3. Personal and Professional Development • Self-managed learning • Personal and professional development • Personal and professional development plan • Interpersonal and transferable skills


4. Legislation and Ethics in the Travel and Tourism Sector


• Legal and regulatory framework • Legislation and regulations relating to health, safety and security


• Consumer protection legislation • Role of business ethics


5. Marketing in Travel and Tourism • Concepts and principles of marketing • Role of marketing as a management tool • Role of the marketing mix • Promotional mix


6. Contemporary Issues in Travel and Tourism • Current issues driving change • Current trends • How the travel and tourism sector responds to change


• Impacts of change


7. Tourist Destinations • Scope of key UK and worldwide tourist destinations


• Cultural, social and physical features of tourist destinations


• How the characteristics of destinations affect their appeal to tourists


• Issues likely to affect the popularity of tourist destinations


8. Finance and Funding in the Travel and Tourism Sector


• Importance of cost, volume and profit for management decision-making


• Management accounting information as a decision-making tool


• Interpret financial accounts to assist decision- making


• Sources and distribution of funding for public and non-public tourism development


HND (total 8 units): 9. Visitor Attraction Management


• Scope and importance of visitor attractions • Visitor types, impacts and tourist motivation theories


• Issues affecting the development process in visitor attraction management


• Application of management techniques and their impact on sustainability


12. The Developing Manager • Principles and practices of management bahaviour


• Review your potential as a prospective manager


• Managerial skills • Create a career development plan


13. Business Health Check • The focuses of a business • Develop plans for businesses • Evaluate and develop skills of management and staff


14. Tour Operations Management • The tour operators industry • Stages involved in creating holidays • Brochures and methods of distribution used to sell holidays


• Strategic and tactical decision making for tour operators


15. Human Resource Management for Service Industries


• Human resource management • Effect of employee relations and employment law on service industries businesses


• Recruitment and selection process • Training and development in service industries businesses


94 www.rdi.co.uk/achieve


16. Research Project • Formulate a research specification • Implement the research project • Evaluate research outcomes • Present research outcomes


Online-based distance learning


Stand alone course or part of 3 year degree


10. Public Relations & Promotions in Travel in Tourism


• Role and importance of effective public relations


• Public relations and promotions skills • Use of media in public relations • Create a public relations plan


11. Sustainable Tourism Development • Rationale for planning in the travel and tourism industry


• Different approaches to tourism planning and development


• Planning for sustainable tourism • Current issues related to tourism development planning


• Socio-cultural, environmental and economic impacts of tourism in developing countries and emerging destinations.


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