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Underlying Duty of Care Models


Exposure to risk varies according to work


performed, type of industry and locations where businesses operate.


There are two proposed underlying conceptual models to help explore the fundamental questions related to Duty of Care. First, an eight-step Integrated Duty of Care Risk Management Model was developed to help companies assume their obligations. Second, an Employer Duty of Care Continuum was used in which companies can locate themselves depending upon their organizational values and approach toward their Duty of Care responsibilities.


Integrated Duty of Care Risk Management Model


The Integrated Duty of Care Risk Management Model has eight steps in accordance with the ‘Plan-Do-Check’ cycle:


 Plan: Key stakeholders are identified and the framework for the employer’s Duty of Care responsibilities are defined for the organization.


 Do: The Duty of Care and travel risk management plan is implemented, and tools are deployed.


 Check: The implementation of the Duty of Care and travel risk management plan is measured through a set of performance indicators and a feedback loop to the other steps, allowing for the continuous improvement of the risk management process.


Illustrated in greater detail are the various steps of each phase of the Integrated Duty of Care Risk Management Model (see Figure 1).


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