The Benchmarking Study


Twenty industry sectors were represented—and more than two- thirds of the companies came from eight major industries (energy and natural resources; manufacturing; professional services; financial services; IT/technology; construction; real estate; and education). The majority of the companies (88%) operate in the for-profit corporate sector while governmental organizations, non-profit organizations and international NGOs make up the other 12%.


Employees who responded to the Global Benchmarking Study on behalf of their companies represent all functions and levels—and have extensive industry-specific experience and tenure. Due to the nature of the topic, the questionnaire was most often completed either by Risk Management, Security, Human Resources, general management, QHS&E (Quality, Health, Safety and Environment)2


, or medical personnel. See Figures 3a/3b for a


detailed demographic profile of participating companies and respondents.


Figure 3b Sample Snapshot–Respondent Profile


Location of Respondents No respondents


Gender


Female Male


Functional Role Risk and Security Human Resources


General Management Quality, Health, Safety and Environment


Operations and Production Procurement


Business Continuity, Crisis Management, Emergency Management


Experience Average No. ofYears Functional


Industry Company Tenure 10 Other 14 15


Been on an International Assignment?


Medical 3% 2%


Finance 2% 2%


2% 8%


Respondent Region North America


Europe Asia


Australia/Oceania Sub-Saharan Africa


No Yes


Middle East/North Africa Central America/Caribbean


1% 1%


South America <1% 12% 8% 23% 30% 25% 15% 10%


Position 31% 25%


Senior Management Contributor


Middle Management


2


There were several variations given for this functional role.


13


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