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Six Major Findings and Analysis


Figure 14 50 25 75


Duty of Care Benchmarks 50


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0 Assessment


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0 Strategy


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0 Planning


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50 25 75 25


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0 Insurance


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0 Alerts


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0 Policies


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0 Procedures


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0 Global Mobility


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0 Communication


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0 Education and Training


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0 Tracking


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0 Advice


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0 Assistance


The transportation, tourism and travel industries score significantly higher on the ‘Assessment’ indicator than 15 other industries, suggesting that they are well aware of how to assess risks. The education industry has significantly lower scores on the ‘Policies’ indicator than five industries (manufacturing, professional services, IT/technology, energy and natural resources, and telecommunication) which indicates that they are more reluctant to establish Duty of Care policies than the others. The energy and natural resources industry has significantly higher scores for the ‘Assistance’ indicator than the financial


100


0 Control


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0 Analysis


services industry, indicating that the former is better prepared and has more experience with employee assistance and evacuation.


4. HQ location—As a general trend, companies headquartered in Australia/Oceania and North America have higher scores on Duty of Care indicators than companies headquartered in Asia and the Middle East/North Africa regions. Ten of the 15 Duty of Care indicators showed statistically significant differences by HQ location. Companies in North America rate significantly higher on


11


For a review of Duty of Care in higher education, see Claus, L. and Yost, R. (2010), A Global View of University Risk. URMIA Journal, August, 23-38.


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