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The Benchmarking Study


From November of 2010 through February of 2011, the Global Benchmarking Study was conducted with 628 companies headquartered in 50 countries worldwide. Fifteen percent of the firms were Global 500 companies.


Companies varied in size from very small (less than 1,000 employees) to very large (more than 100,000 employees). A total of 718 employees working in 60 countries represented all continents except South America. A detailed methodological note, including the research questions, study design, instruments and measurements, is presented in Appendix 2.


Figure 3a Sample Snapshot–Company Profile


Industry


Energy and Natural Resources Manufacturing


Professional Services Financial Services IT/Technology


NGO and Non-Profit Construction and Real Estate Healthcare, Pharmaceuticals and Biotechnology 7% 6%


5% 5%


Education 4% 4%


Government/Public Sector Consumer Goods


Transportation, Travel and Tourism Retail


Telecommunication


Logistics and Distribution Aerospace/Defense


Entertainment, Media and Publishing Sector For-Profits


Educational Institutions (Int'l) Governmental Organizations


(Int'l) Non-Governmental Organizations/ Non-Profits


Chemicals 3% 3% 3% 3% 3% 3% 3%


2%


Agriculture and Agribusiness 1% 1%


Automotive 1% 18% 14% 9%


HQ Country USA


Australia UK


Germany Japan


Switzerland Canada


South Africa 9% 7% 6%


5% 5% 5%


4% China 4%


Netherlands 3% France 3%


Singapore


New Zealand Taiwan


South Korea 3% 2% 1%


Malaysia 1% 1%


Sweden 1% Austria 1% Finland 1% Other


HQ Region


North America Europe


Asia


Australia/Oceania Sub-Saharan Africa


Middle East and North Africa 5% 1% 17% 11% 36% 29%


No Yes


32% Global 500


8%


Number of Employees <100


100 - 999 1,000 - 9,999


10,000 - 99,999 >100,000


12 9 % 12% 15% 34% 31%


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