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Six Major Findings and Analysis


Figure 11 Duty of Care Awareness


Industry awareness Company awareness


Low


1 2 3 4 5 6 7 8


Step


Occupational health and safety Security/risk management


Workers' compensation HR - global mobility Insurance managers Travel management


Senior management - country level Senior management - C-suite HR - local country Legal


HR - compensations and benefits International assignees Medical directors


Public relations/communication Operations


Project management Low


2. Company size—Although there is no difference in industry or company awareness of Duty of Care by company size, the various areas of Duty of Care responsibility differ by the number of employees in the company. The larger the number of employees, the greater the awareness of different areas of Duty of Care. There are significant differences by company size for seven of the eight areas of Duty of Care responsibility. Small companies (less than 1,000 employees) have significantly lower levels of awareness for the different areas than larger companies (more than 10,000 employees). Size of the company also impacts the Duty of Care awareness of key stakeholders (i.e., security and risk management, occupational health and safety, medical, insurance, legal, HR and travel). In small (less than 100 employees) and medium-sized (1,000 to 9,999 employees)


Medium High


companies, these key stakeholders have lower Duty of Care awareness than in large (10,000 plus employees) companies. Small companies are less likely to be aware of the different Duty of Care responsibilities than larger companies, as they may not have experienced as many Duty of Care incidents and may have less specialized resources whose responsibility it is to raise Duty of Care awareness among employees and other company stakeholders.


3. Sector/Industry—Awareness of Duty of Care and travel risk management is the greatest for government organizations, followed by for-profit companies, NGOs and educational institutions. The differences reach statistical significance for


25 Assess risk Plan strategically


Policies and procedures Manage global mobility


Communicate, educate and train Track


Advise, assist and evacuate Control and analyze


Low Medium High Medium High


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