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8 Partnerships in Care


National Service Directory


The CPA process


At all times our CPA processes are person-centred, and planned systemically to deliver timely interventions and evaluated outcomes within a risk management framework. The approach to patients’ care and treatment puts them at the centre and promotes social inclusion and recovery.


We acknowledge that many of our patients have been, or continue to be, at risk of harming themselves or others and hence their need for secure care.


We consider that all aspects of risk management and reduction are integral to the CPA process. We work with our patients to complete comprehensive risk assessment and management plans. Interventions are planned with the aim of reducing risks and building skills to allow the individual to progress through their care pathway. A key to effective recovery is the patient understanding their personal risk profile and how this can change over time.


Discharge planning is considered early in the patient’s admission. Our recovery model fosters optimism and achievable goals. At the appropriate point in the patient’s stay, formal discharge planning meetings will be convened that will fully engage the patient and others in the formulation of a discharge plan.


All patients will be given access to an independent advocate who will provide support to resolve any issues or concerns that may arise. The model of advocacy used supports the development of self-advocacy skills. Any additional specialist clinical expertise, for example speech therapy; physiotherapy; Independent Mental Health Advocate (IMHA), will be available as necessary.


“Healthcare worker champions support patients in specific areas of their care e.g. benefits, physical health and patient involvement” Staff member - Hazelwood House


About us


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