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Feature: Travel Management Companies


TMC LISTINGS 2011 in London our service is based on providing a totally flexible, bespoke service with long-standing relationships and the ability to provide significant savings for our clients through our unique airfare savings expertise. We have a meetings/ conferences and roadshows division. We are IATA and ABTA bonded and members of Advantage and the GTMC.” Specialist sectors: A wide variety of clients including those in the legal, finance, pharmaceutical and engineering industries, as well as fashion and luxury goods. New business contact: Dale Scholefield Tel: 020 7657 6000 Website: www.stptravel.com


Statesman Travel Turnover: £50.2million. Size: 70 staff. Profile: “Since its inception in 1975, Statesman has been recognised as a respected member of the travel management community and in the last three years the company has propelled itself into a position as one of the UK’s most progressive and successful travel companies. That progress has been made against a backdrop of economic uncertainty and has been accomplished by investing in the development of solutions that support our desire to provide a service that ranges from the traditional to the technically advanced. TravelAudit is one such product to be introduced in 2011 – it’s a web-based system designed to audit travel patterns, fare programmes and supplier inventory in real time.” Specialist sectors: Professional services, banking, finance, property, legal, commodities, advertising, media. New business: Tracey Randell or Mervyn Williamson Tel: 0207 936 1400 Website: www.statesmantravel.com


TD Travel Management Turnover: £40million. Size: 76 team members with headquarters in Manchester and offices in Merseyside, Leeds and Hull offices. Profile: “Four business travel centres of excellence across the North of England, each filled with experienced and creative specialists, ensures that TD continues to offer real value and cost effective corporate travel solutions to all that see the benefits in appointing us as their service provider. An experienced management structure working with what can only be described as the best front line team that the industry has to offer is proving to be the winning formula for TD and our clients alike.” Specialist sectors: All industry sectors. New business contact: Simon King Tel: 0161 488 3500 Website: www.tdtravelgroup.com


The Appointment Group (TAG) Turnover: £50million. Size: 81 employees across three


offices in London (including one implant), New York and Los Angeles. Profile: “The Appointment Group provides a totally comprehensive travel management service to a client base that demands the best in both service and value for money. In addition to corporate travel management, we also provide full conference and event management and high-end leisure travel services. Our ability to


provide a consistent and quality service is proven by a client-base that includes the leading names in the business world, entertainment and media industries. This service is delivered hand-in-hand with the very latest technology,


incorporating online booking and MI systems, supported by an in-house dedicated 24-hour service team.” Specialist sectors: Finance, international law, gas and oil industry, entertainment, music and classical music touring. New business contact: Carolyn Freedman Tel: 0208 962 6781 Website: www.appointmentgroup.com


TMG Corporate Turnover: Not supplied Size: 58 staff across three locations in Leamington Spa (headquarters), High Wycombe and Coventry. Profile: “A modern, vibrant TMC offering our clients access to the very latest technology combined with the highest levels of professional service and customer care from their dedicated TMG Corporate team, 24/7. Our flexible operating procedures and personalised account management systems ensure a tailored service for each and every client that enables us to follow through on the promise of demonstrable cost savings and increased travel procurement efficiencies.” Specialist sectors: Financial Services, automotive, professional services and professional sports. New business contact: Bruce Ratcliff Tel: 0845 345 4364 Website: www.tmgcorporate.com


Travel Counsellors Turnover: £315million. Size: 1,100 agents in six countries, plus 200 head office staff. Profile: “At Travel Counsellors we believe that corporate clients benefit from one friendly and professional point of contact for all their business travel needs. Our customers consistently rate us as one of the top companies in the world when it comes to customer service and with Travel Counsellors in six countries – Australia, South Africa, Ireland, the Netherlands, Canada and the UK – we can offer our corporate clients a truly global travel management solution.” New business contact: Kevin Heath Tel: 01204 536035 Website: www.tctravelmanagement.co.uk


Traveleads Turnover: £26.9million (forecast for current financial year to end of March 2011). Size: Offices in Leeds and Edinburgh. Profile: “Established in 1971, we have a culture of responsibility and excellence. We train and empower consultants and managers to take responsibility for client satisfaction and to endeavour to exceed client expectations wherever possible. Client retention is purely based on satisfaction, both with service levels and with the efficiency of the services provided in terms of ease of access and value for money. A skilled and quality-conscious TMC with excellent in-house IT developments focussed on providing excellent customer and traveller care.” Specialist sectors: Largest supplier of travel management services to the UK sporting community, and developing a strong reputation in film and television production travel. New business contact: Alison Carpenter (Leeds) and Maggie Monteith (Edinburgh) Tel: 0113 245 7745 (Leeds) and 0131 718 4000 (Edinburgh) Website: www.traveleads.co.uk


Tzell UK Limited Turnover: £12million. Size: 15 agents in Aldwych, London. Profile: “Headquartered in New York City with our European headquarters in London, Tzell Travel Group recently became a division of Travel Leaders Group and together we are now the largest independent travel company in North America. Regularly called upon to use the resources that come with being an industry leader, we consistently arrive at client solutions with a level of dedication, detail and personal service usually associated with a boutique agency.”


Specialist sectors: Music, film, fashion, corporate, VIP concierge, corporate and leisure. New business contact: Barry Whittaker Tel: 020 7061 6500 Website: www.tzell.co.uk


UNIGLOBE Travel Turnover: 2009 total sales reported £122million; estimate for 2010 total sales figure is £137million. Size: UNIGLOBE are currently situated in 27 locations in the UK, spread throughout England, Wales and Northern Ireland, currently employing 247 full time staff. Profile: “UNIGLOBE is the world’s largest single-brand TMC with over 750 locations in more than 50 countries. We operate a strong global network of independently owned and operated agency locations, backed up by consistently high levels of customer service and investment in leading edge technology. Our unique set up allows us to be completely flexible to our clients’ needs and stay at the forefront of industry developments.“ Specialist sectors: Include media, IT, telecommunications, finance, catering and pharmaceutical organisations. New business contact: Kevin King Tel: 0118 955 9790 Website: www.uniglobetravelbi.co.uk


Wayte Travel Management Turnover: £16million. Size: 20 sales staff and seven admin staff with offices in Stoke on Trent and Jersey. Profile: “A mid-sized TMC offering complete solutions to corporate clients with up to £2million spend. Strong account management, excellent personal service at point of sale and bespoke management information.” New business contact: Geoff Meigh Tel: 01782 412431 Website: www.waytetravel.co.uk


WEXAS Travel Management Turnover: £25million. Size: 55 staff across offices in London and Bournemouth. Profile: “Our focus is on providing personal service tailored to individual client requirements. WEXAS’ preferential rates with worldwide airlines and hotel partners enable us to deliver cost saving solutions to our corporate clients working in the finance, legal, insurance, energy, marine sectors and government agencies. Additionally, wide-ranging travel related services and benefits (such as access to 600-plus airport lounges) assist companies and make life easier for their travellers.” New business contact: Fiona Garner Tel: 020 7253 2530 www.wexastravelmanagement.co.uk


Wings Travel Management Turnover: £25million. Size: 40 staff across Aberdeen and London offices; 228 globally across Houston, Durban, Cape Town, Pretoria, Johannesburg, Luanda and Dubai. Profile: “Wings Travel Management, a niche global TMC, builds its base on tailormade solutions and quality management which equates to understanding its clients travel needs. The leading multinational travel management company has established operations in the USA, Europe, Africa and The Middle East, with plans in Asia for 2011. With over 15 years experience in the industry, Wings has a comprehensive understanding of its clients’ unique travel needs and places a strong emphasis on advanced technology, quality and innovation to provide personalised solutions for clients.” Specialist sectors: Corporate, energy, marine, finance. New business contact: Sonja Hamman Tel: 0207 458 7000 Website: www.wings.travel


18 I THE BUSINESS TRAVEL MAGAZINE


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