Feature: Travel Management Companies TMC LISTINGS 2011


demands of the City market it does have quite an eclectic client list currently providing services to many diverse clients. The company was the first non-mega TMC to manage the Houses of Parliament account in the modern travel era which they won in competition with every top 50 TMC in 2009.” Specialist sectors: City business with a quietly burgeoning presence in UK government circles. New business contact: Paul Spencer Tel: 020 7753 8811 Website: www.hillgatetravel.com


Hogg Robinson Group (HRG) Turnover: In the region of $16billion worldwide. Size: 2,000 employees in the UK; 12,000 worldwide. Profile: “HRG, the award-winning international corporate travel services company, was established in 1845 and operates from headquarters in Basingstoke, Hampshire, UK. Its interests include owned or controlled corporate travel services operations in 25 key driver/growth markets throughout Europe, North America and Asia Pacific, which are supported by a network of contracted partners. The HRG network extends to nearly 120 countries.” Specialist sectors: Includes but not limited to automotive, finance, food manufacturing, media and entertainment, oil and gas, pharmaceutical, retail and telecoms. New business contact: Matthew Pancaldi Tel: 01252 881000 Website: www.hoggrobinsongroup.com


Horncastle Executive Travel Size: 40 Staff across four offices in Newcastle, Norwich, Edinburgh and Gdynia, Poland. Profile: “Horncastle Executive Travel is a specialised, independent, full-service TMC based in the UK. We source cost effective, considered travel options for clients either over the phone, via a tailor-made corporate online travel system or using a combination of both services. Our focus is to work with clients through ongoing, effective management of their travel requirements. Considered solutions, with the full back up of an experienced team, could include the introduction of a personalised corporate online travel system to reduce fees and the establishment of a corporate travel plan to control and reduce costs.” Specialist sectors: Marine and offshore, engineering, manufacturing, transportation, public sector, charities, medical, education, law. New business contact: Shane Swift Tel: 0191 229 2001 Website: www.horncastle.co.uk


Ian Allan Travel Turnover: £39.75million. Size: 85 staff in three UK offices. Global reach via International Travel Partnership across 40-plus countries. Profile: “Ian Allan Travel believes that every client is individual and should receive a tailored service. As a family business, our reputation has been built on personal service with technology deployment where efficiencies and cost saving can be proven and not detrimental to service delivery. As the first UK travel management company to offer the Atriis online travel management solution, our reputation for innovation through valued partnerships has once again been enhanced, leading where others now follow.” Specialist sectors: Corporate and SME, academic, charitable and not for profit. New business contact: Simon Dugan Tel: 01932 255670 Website: www.ianallantravel.com


Key Travel Turnover: £62.5million. Size: 142 staff worldwide, operating from four offices in London, Manchester, Brussels and Washington DC. Profile: “Key Travel is Europe's leading TMC dedicated to the not-for-profit sector. We have been serving the sector for nearly 30 years and are proud to offer the widest range of exclusive charity airfares and hotel rates in the market. From flight, hotel and rail bookings to visa and traveller wellbeing services, we enable our clients to maximise their budgets and manage their duty of care responsibilities.” Specialist sectors: Third Sector (not-for-profit, NGOs, charity, humanitarian, faith) and academic organisations. New business contact: Paul Green Tel: 020 7843 9660 Website: www.keytravel.com


Media Travel Turnover: £6million. Size: 11 staff in one London office. Profile: “Media Travel provides specialist travel management for bands, artists and celebrities in the fields of music, sport and entertainment, and has recently branched out into the world of motor-racing. The specialist team works with superstars new and old, including George Michael, The Strokes and Pixie Lott, and has managed event travel for global brands Bacardi, Guinness and Miller Genuine Draft.” Specialist sectors: Music, sport, entertainment. New business contact: Fran Green Tel: 020 7627 2200 Website: www.mediatravel.com


Midas Travel Management Turnover: £18.4million. Size: 24 staff in a single London location. It is part of the Focus Group and WIN Consortia. Profile: “Midas Travel Management forms close working relationships with key clients in all industry sectors, priding ourselves on delivering a travel management solution that offers industry leading levels of customer service whilst delivering tangible cost savings. By offering clients a choice of a traditional consultant-based service, online booking tools, or both, Midas offers a truly bespoke service.” Specialist sectors: Include finance, technology, legal, media, oil and gas and private clients. New business contact: Nicola Cox Tel: 0207 440 5300 Website: www.midas-travel.com


Norad Travel Management Turnover: £14.2million. Size: 29 staff across two centres in Wiltshire and Hampshire, plus satellite offices in Surrey and Kent. Profile: “With over 30 years experience in the field of travel management, Norad Travel Management Services is


regarded as a highly specialised, thoroughly expert organisation dedicated to fulfilling its clients’ travel management requirements to exceptional standards. Successful client partnerships are based on a consultative approach, optimising efficient booking processes with robust cost-management strategies. UK members of the Advantage Focus Partnership; global representation through ABC Global Connect and affiliate offices in Miami and Boston.” Specialist sectors: Oil, gas, marine. New business contact: Allan Lockhart Tel: 01730 894700 Website: www.noradtravel.biz


Omega World Travel Turnover: £850million globally; £24million in the UK. Size: 200 offices globally with 1,000 employees; three UK offices with 52 employees. Profile: “Omega offers much more than the traditional TMC. Clients of Omega believe the value we create more than demonstrates our worth. Our range of services includes: consulting to organise the travel policies and procedures; design and develop the necessary process-improvement solutions; day-to-day operation of the corporate travel program; advise and report on traveller safety and security; conduct the negotiations with your travel suppliers; provide T&E data management reporting; and provide payment-card management and solutions.” New business contact: Gary Povey / Francesco Deluca Tel: 0207 0616800 Website: www.omegaworld.co.uk


Online Regional Travel Group Turnover: £33million. Size: 16 staff in business travel offices in Jersey, Guernsey and Isle of Man. 60 staff in total across group. Profile: “ORTG specialise in providing comprehensive business travel management, combining expertise and specialist knowledge to deliver a tailormade solution to our corporate travel clients. We are a leading online travel portal provider with a unique regional partnership approach. Traditional offline and online booking, supported by comprehensive management reporting, excellent service and support to our clients is the key to our success. We are continually developing new technology to increase efficiency in order to provide the best possible service.” Specialist sectors: Finance, legal, government. New business contact: Amanda Cottle Tel: 01534 715014 Website: www.ortg.co.uk


Portman Travel Turnover: Over £300million. Size: Around 500 UK staff. Profile: “Portman Travel is the UK’s largest independent TMC and delivers a full range of market leading travel management solutions both online and offline. Our core services (air, hotel, rail, car and sea) are complemented by an impressive range of unique added value and supporting services. Specialist events, conferences, marine and executive leisure divisions together with our medical and wholly owned out-of-hours service, Portman24, allow us to act as a single source solution for all our clients’ travel needs. A founding member of RADIUS, the global TMC.” Specialist sectors: Financial services, legal, retail, events, executive leisure, public sector, oil and gas, marine. New business contact: 0800 731 1627 Tel: 01932 797100 Website: www.portmantravel.com


Scholefield Turnbull & Partners Turnover: £10.75million (Forecast 2010/11) Size: 13 staff with offices in London and Ascot. Profile: “We are business travel management specialists with a different approach. Founded over fourteen years ago


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