Feature: Travel Management Companies
TMC LISTINGS 2011 business travel division of the Co-operative Travel which itself is a £1billion turnover business within the £14billion turnover Co-operative Group. CTM’s 15 offices in the UK and its proven delivery of a very personal service to its clients, coupled with larger company backing and strength of brand, give CTM a position in the business travel market that has a surety of supply that is unmatched in the industry. Client wins in the last year represent an annual spend of £8million and are from the public and private sector.” Specialist sectors: Education, manufacturing, councils, retail, professional services, public sector. New business contact: Joanne Strange Tel: 01785 283502 Website:
www.co-operativetm.co.uk
Delta Travel Turnover: £7.5million. Size: Delta Travel has three UK offices, in Manchester, Liverpool and Birmingham. Profile: “Delta Travel provides specialist business travel services to academic, research and commercial organisations. Trading since 1973, we have established strong links with a number of major Universities, as well as schools, colleges and public authorities. As an independent, we offer excellent value for money, impartial advice and a personalised, flexible service. As a member of the Advantage Focus Partnership, we can match the buying power of the global operators.” Specialist sectors: Universities and academic institutions. New business contact: Ian Smith Tel: 0161 274 3060 Website:
www.deltatravel.co.uk
Egencia UK Ltd Turnover: Figures not supplied, but 46 per cent growth in gross bookings from Jan-Nov 2010 vs. Jan-Nov 2009. Size: Over 140 people in offices in Manchester and London. Profile: “Formally Expedia Corporate Travel, Egencia is the corporate travel division of the Expedia Inc. group, an affiliate of the world’s largest travel company. From the SME to global organisations, Egencia represents thousand of organisations around the world, driving cost consciousness combined with high-touch service and the broadest inventory in the marketplace. Egencia’s continued financial growth is due to the nature of the innovative product and services that we offer, such as the most recent traveller tracking and air fare benchmarking tools.” Specialist sectors: Services, technology, consulting, manufacturing, healthcare, banking/finance, telecoms, insurance, charities and education. New business contact: Mark Poynton Tel: 0207 065 54 39 Website:
www.egencia.co.uk
Fair's Fare Turnover: £15million. Size: 15 staff in one London office. Profile: “We specialise in procuring optimum airfare savings in long-haul premium cabins for VIP clients.” Specialist sectors: Finance, media, sport, classical musicians. New business contact: Linda Peddie Tel: 020 8810 0888 Website:
www.fairsfare.com
FCm Travel Solutions (inc. Corporate Traveller) Turnover: £405million. Size: 670 staff across 32 business travel centres and 20 implants/outplants. Worldwide, a global network covers 75 countries with 12,000 employees. Profile: “FCm Travel Solutions is Flight Centre Limited’s global travel management company with dedicated teams delivering personalised solutions and measurable cost savings to medium to large multi-million pound clients. Corporate Traveller is its sister division within the Flight Centre Group, providing a dedicated travel service 24/7 to
businesses spending £5,000 to £1.5million per annum.” Specialist sectors: FCm has specialist sectors for marine travel and logistic management (FCm Marine) and travel security services (FCm Secure). FCm’s UK conference and events operation is now handled by CiEvents, a sister division to FCm, also owned by Flight Centre Group. New business contact: Alex Armstrong (FCm Travel Solutions); Graeme Milne (Corporate Traveller) Tel: 0208 336 4000 Website:
www.uk.fcm.travel /
www.corptraveller.co.uk
Flightline Travel Management Turnover: Not supplied Size: 17 full-time equivalent staff in two UK offices based in Haddenham, Buckinghamshire. Profile: “Flightline Travel Management Ltd is an IATA bonded business travel management company. We provide online and offline travel management solutions which reduce cost, enhance efficiency, help to enforce travel policies and improve cash flow for our clients.” Specialist sectors: Project management, legal, pharmaceutical, manufacturing, oil. New business contact: Jeff Lockwood Tel: 0845 6441751 Website:
www.flightline-travel.co.uk
Forward Travel Management Turnover: £17million. Size: 35 staff in four UK offices. Profile: “Forward Travel is the specialist business travel division of Midlands Co-operative Society. Established over 25 years ago, we deliver a consistently high quality, personal and impartial corporate travel service. We embrace technological applications to improve customer service and efficiency of our operations. As part of the co-operative society, we service our clients based on the core values of openness, honesty and social responsibility.” Specialist sectors: Manufacturing, pharmaceuticals, education, charity. New business contact: Steve Bullers Tel: 01332 223515 Website:
www.forwardtravel.co.uk
Giles Travel Limited Turnover: £23.5million. Size: 35 staff based at Amersham headquarters. Profile: “At Giles Travel we recognise that we’re not just there to secure the best fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. We’re there as an extension of our clients’ own organisations – their out of house travel department. We achieve this because of the depths we go to in understanding our clients, their culture, their brand values and business objectives. Only then can we deliver on a higher level with our trademark emphasis on the personal touch.” Specialist sectors: Specialist airfares division, MICE and groups division. New business contact: Richard Priestley Tel: 01494 733480 Website:
www.gilestravel.com
Global Travel Management Limited Turnover: £19.5million. Size: 20 employees at Woking headquarters. Profile: “The directors of Global Travel Management have, in just thirteen years, built a highly experienced team of travel professionals, resulting in an average of 12.5 years business travel experience and a very low staff turnover rate of less than five per cent. This has led directly to us maintaining a very high percentage of long-term customer relationships. These core strengths, combined with
our investments in technology, have resulted in Global Travel Management becoming a very successful TMC.” New business contact: Paul Baker Tel: 01483 227 369 Website:
www.g-t-m.co.uk
Gray Dawes Travel Turnover: £37million. Size: 58 employees. Profile: “Gray Dawes is one of the UK's leading independent business travel management specialists. With a national presence, our emphasis is on providing a high quality, personal and flexible service. The experience and expertise of our consultants combines with an online self-booking system, gdbookonline, to deliver ‘best value’ to our wide client base. Ongoing investment in technology and proactive account management ensure that our clients benefit from an efficient and cost effective travel management solution. Our wide range of services include online management information, online expense management, carbon emission reporting and event management.” New business contact: Louise Joplin Tel: 08448 750777 Website:
www.gray-dawes.co.uk
Grosvenor Travel Management Turnover: £60million. Size: 61 staff in three UK offices. Profile: “The name for corporate travel in London for almost 20 years. We have expert travel consultants and account managers who drive costs down while providing you with the service they expect. GrosvenorTM operates from offices in the City, Victoria and Sutton. Can do/No problem!” Specialist sectors: Private finance, security, mining, oil and gas, emerging markets. New business contact: Richard Turpin Tel: 020 7802 2131 Website:
www.grosvenortm.co.uk
Hillgate Travel Turnover: £152million. Size: 171 full-time staff across central London headquarters and regional offices in High Wycombe and Newport. Profile: “Hillgate is the UK’s largest truly independent TMC and lead UK partner for the GlobalStar international network. Although this wholly family-owned niche operator is traditionally regarded as an expert supplier meeting the
28 I THE BUSINESS TRAVEL MAGAZINE
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84