Just like you provide a network of support for your customers, so ScanSource Europe supports your solutions via our Technical Support team. Our multilingual engineers are vendor-trained and –certified and specialise in Auto ID, EPoS and mobility technology. Of course, you could spend your valuable time trawling through web pages trying to find the solution yourself – but when we offer free first-line technical support, with a proven track record of delivering results, isn’t it much easier to sit back and let us handle the workload for you?
Having the right financing in place to support a deal can often be as important as the hardware you offer. After all, if you can’t afford it in the first place, how can you even offer it? Our flexible financing solutions allow you and your customers to respond better to competitive challenges. The choice of a wide range of financing facilities gives you an extra edge that helps underpin customer relationships and improve profitability.
• customer financial counselling • guidance on accounting rules • escrow and joint account facilities • ‘smart order splitting’ • cross-corporate and other guarantees
We’re in a constantly changing business and we know that it can be hard to keep up sometimes. Which is why we’re committed to making sure that we share our knowledge with you. We run a varied programme of education and training. And if you can’t come to us, we’ll go to you. Our Partner Tour, featuring sales training, working solutions and networking opportunities will stop at a location near you soon.
You might think that complete solutions means more than just a combination of hardware products – and so do we. Our Professional Services team provides a range of services to ensure we can offer you a complete solution. Think of us as an extension of your business, carrying out the tasks you don’t have the capacity for or providing you with behind the scenes service and support. We can arrange and carry out site surveys for your wireless installations, saving you the
trouble of organising this. We also offer Configuration Services, freeing up your valuable technical resources from time-consuming, repetitive tasks like battery charging and loading of software. ScanSource Europe also offers a wide variety of vendor and third party service and maintenance contracts, protecting your investment and providing you with peace of mind.
Maybe you need full stock availability outside of normal working hours? Or maybe you want to put an order through when you’re working late? With our online catalogue and online ordering system, you can. Browse at your leisure – our entire inventory is at your fingertips. As well as confirming stock availability and placing an order you can also research your projects, viewing images and product datasheets. The online system also lets you track previous orders, giving you 24/7 access to shipment statuses.
200 ScanSource Web Online Catalogue and 24/7 ordering: click here for more information
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