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Whatever it Takes

Anoka, Minnesota. A Falcon 50EX customer has an AOG that calls for a new Electronic Control Unit (ECU).

“Can we have it fixed by 10:00 a.m. tomorrow?”

Falcon Rep. Andy Townshend drives up from St. Paul, MN. Parts are flown in from Teterboro, NJ. Duncan technician R.J. Ridel flies in from Battle Creek, MI. Andy coordinates everything – even hand delivering the ECU to the plane by 1:00 a.m. so the job can get done overnight. At 10:00 a.m., the Falcon is ready to fly and the customer’s e-mail reads:

“Thank you all. I’d say that’s going the extra mile.”

GoTWhatever it takes

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Falcon GoTeams do whatever-it-takes to turn your AOG into an Airplane On The Go. Learn more at falconjet.com/Go Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64