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aircraft plus Bombardier CRJ-2000 regional jets. This division covers engine components, instruments, flight controls and composite repairs. “We turn over 193,000 parts annually for Delta, other air carriers and maintenance facilities,” Turnbill says. Delta TechOps’ Component Maintenance division focuses on three component groups:

• Avionics components: radios, instruments, automatic test equipment, electronics, electro mechanical and PMET (professional military education and training) technology.

• Mechanical products: fuel, oil, hydraulics, pneumatics, wheels and brakes.

• And composite and sheet metal: covering flaps, slats, cowls and rudders.

As noted earlier, Delta TechOps

has the engine test cells and equipment to do complete engine overhauls. The company’s line maintenance offerings go from aircraft parking and deicing to ground services, layover checks and letter checks. Finally, its services can be

contracted through power-by-the- hour, preset-rate contracts, time- and-material contracts (payment for actual time and parts used), and fixed-price contracts (one price covers everything). Delta TechOps also exchanges parts and leases components, including engines.

Challenges and Opportunities

2009 was a tough year for the MRO industry, and Delta TechOps was no exception. “With carriers cutting back

on routes and frequencies, the result was that their aircraft were not accumulating hours as fast,” Turnbill says. “This meant a delay in them coming into the

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Aviation Maintenance | avmain-mag.com | April/May 2010

07/05/2009 08:56 19

shop, which reduced our income – especially from customers on ‘power by the hour’ contracts. Overall, the MRO business has become more competitive.” On the plus side, Delta TechOp’s

reliable Delta/Northwest business assures a steady income to the facility. This gives it a degree of financial stability few other MROs enjoy, and it allows the company to ride out the current economic storm in reasonably good shape. “The aviation business is cyclical,

and we’re dealing with the bottom of the cycle,” Turnbill says. “But we have survived downturns before and we will do so again.” “And when business picks up,

we will be better positioned than most to keep up with demand,” he concludes. “Meanwhile, our move into the Airbus space gives us lots of room for growth. Overall, I think Delta TechOps is well-positioned for the future – and ready to advance into A380s and 787s when the time comes.”

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