The extensive ground floor sales showroom houses an extensive and colourful range of items to complement hire customers’ needs, from hand tools to vehicle spares. “We want people to be able to get everything from one source,” said Simon. “As well as power tools, lighting and other equipment from suppliers like BPT, Jefferson Tools (distributed by Morris Site Machinery) and Toolpak, we offer items like Zenith surveying instruments and tracks from Leach Lewis Rubber Tracks. Many farmers and tradesmen now come to us to buy parts for vehicles and tractors like fuses, light bulbs and lenses, which we obtain from Sparex. We also stock engine oil and accessories which, again, complements the hire fleet. We plan to extend the premises in the future to increase the showroom areas on both levels.”
The shop includes an area devoted to vehicle spares.
Borders, when one of our regular clients won a project there and wanted to keep using our equipment and service,” said Simon.
Luscombe Plant Hire has built up a dedicated following on Facebook, and this helps to establish and maintain a good rapport with customers, and to keep them informed about new developments such as recent fleet additions. The management of the company’s social media presence is chiefly handled by Simon and Beverley’s daughter, Julie.
Commitment to service
Simon believes that the company’s success lies in “a commitment to service, and having a team that is dedicated to getting things done right. There are 12 of us in the business, with each of us passionate about what we do, and that feeds through to people. We try to keep a friendly relationship with our customers, most of whom we are on first name terms with, and we want them to keep coming back to us for all their hire requirements. And we can make decisions quickly when we want to add something new to the fleet.
“We want people to be able to get everything from one source.”
The most popular items in the Luscombe Plant Hire fleet are mini excavators. “We now have 30 machines from 0.8 tonnes to 8 tonnes, which are mainly from Kubota, although we were recently evaluating some JCB models. We also offer dumpers from several manufacturers, including Thwaites. Typically, these machines are amongst the first on a site, enabling us to get more business during subsequent project stages. Overall, we offer a typically broad hire fleet, ranging from Belle mixers and compaction plates, Stihl gardening equipment and Obart pumps, to Dri-Eaz dehumidifiers, GreenMech chippers and DeWalt breakers.”
Given its rural location, Luscombe Plant Hire offers other services to meet urgent needs. These include an on-site hydraulic hose repair and fabrication facility to enable farmers and contractors to get their own machines back to work quickly. It has also just been appointed as a dealer for Arrowhead Rockdrill hydraulic excavator attachments.
The company supplies customers throughout the Lake District and the surrounding area, encompassing Carlisle, Lancaster and Barrow. “We even had one of our diggers working in Peebles, in the Scottish
“Certainly, there is a lot of work going on in our area. There has been significant investment in Barrow to build the next generation of Trident submarines, which will give years of employment to people who will have homes and gardens to maintain. There are also plans for approximately 1,500 new houses to be built in Ulverston itself, and work recently started on a new hotel within a mile of our premises.”
Overall, Luscombe Plant Hire is a worthy Passionate Hire Award Winner, and it is looking forward to further growth. And when Simon Luscombe says that “we are in a good place at the moment”, you know he is not just referring to the impressive local scenery.
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www.luscombeplanthire.co.uk
The compact plant hire fleet continues to grow. 19
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