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STATESIDE


food, clothing and home goods. He also stated that casinos don’t “maintain survival,” comparing employees to those Broadway and cinema theater employees who also need their jobs. Tell that to 4,100-plus New York State casino workers whose layoffs have stretched past six months. Local jurisdictions have lost millions in tax revenues. Cuomo’s flawed argument ignores casinos’ separation abilities, in contrast to theater audiences in small seats for multiple hours. In fact, larger casinos nationwide have successfully kept thousands more customers safe. Funny, I don’t remember Cuomo lamenting little social


top-heavy Las Vegas presence disproportionately compromised the company, compared to operators with a geographically-diverse property portfolio. Unfortunately, non-gaming vendors and concessions


will take longer to recover. Hotel, pool, spa and restaurant patronage fell from 88% in 2019 to 54% now. Cashless gaming, which AGA CEO/President Miller has supported since joining AGA, is getting fresh attention. Innovative found 86% of players fear contracting coronavirus while handling cash at the casino. Also, the younger generation rarely carries much cash,


growing up using credit cards and other pre-loaded cash options. The coronavirus has accelerated what should be a seamless evolution from cash. Thriving online and sports betting programs is also


vital to casino operators and state taxation agencies. Professional leagues on modified schedules are playing in empty stadiums and arenas with piped-in crowd noise and cutouts of people in the seats to boost morale. I could go on all day with statistics, but you get the


picture. It is now all about eliminating operational obstacles.


In the end, demographic marketing will be useless if


casinos remain closed because politicians hold businesses hostage. New York State’s Democratic Governor Andrew Cuomo is example number one. As sovereign entities, New York’s tribal casinos need


no state approval and successfully reopened – including sportsbooks – under strict guidelines. Amazingly, under Cuomo’s orders, four upstate non-tribal casinos remain closed. Cuomo considers casinos nonessential because of potential overcrowding and noncompliance. Cuomo cites what is essential is the public’s need for


distancing and minimal masks for tens of thousands of New York City protestors all summer.


mandritoiu/Adobe Stock


Best wishes to our Louisiana and Texas colleagues who survived Hurricane Laura. 145-mile-per hour winds in Lake Charles, LA destroyed the Isle of Capri riverboat’s supports, dragging it to rest against a highway bridge. Laura also peeled the roof off the Golden Nugget casino hotel, not what President/CEO Tilman Fertitta needed months after closing casinos and several hundred restaurants. In 2011, I wrote of the Mississippi Gulf Coast’s


successful reconstruction after Hurricane Katrina in 2005. We hope less overall damage this time makes for a quicker humanitarian and economic recovery. Louisiana should follow Mississippi and relocate riverboats onshore whenever possible.


SEPTEMBER 2020 11


Javen/Adobe Stock


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